Erika Farey
Erika Farey at Irvine Subaru
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Erika Farey

Internet Sales Consultant

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Erika Farey

April 01, 2024

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Employee Rating

This is my third outstanding & wonderful experience with Frank's Irvine Subaru. It's the reason I travel a few hours each time my lease is up for renewal & have remained a loyal customer. Desiree, her famil More

by nancydelgrande
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey, Frank Farey , Dustin Martin, Brady Lavin, Breanna Farey

Jun 20, 2024

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

February 26, 2024

Dealership Rating
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Irvine Subaru never disappoints me. I have returned and purchased my 3rd Subaru. The professionalism of this dealership is definitely a 5 star in my eyes. Details are never forgotten. More

by JGARZAII2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey, Frank Farey

February 19, 2024

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Great dealership! People are very accomodating and will answer all the questions asked. Great great! More

by jan_escoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Irvine Subaru responded

Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

February 16, 2024

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Employee Rating

Great service very easy to deal with and helpful on all things - appreciate it thank you More

by eve2
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 11, 2024

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Such an easy process. Everyone is so nice. The service is timely and communication is fantastic. More

by JNORMISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2024

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2024

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Employee Rating

Irvine Subaru is by far the best dealership I have ever used in purchasing a new vehicle. I am a return customer and I often recommend Irvine Subaru to others. Desi and her entire team are a breath of fres More

by davidandginger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey, Frank Farey

Feb 12, 2024

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2024

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Employee Rating

Rafael Medina communication was not the greatest. Every time we would call he was not available and never returned calls. More

by Services1
Recommend Dealer
Yes

Other Employees Tagged: Frank Farey

Feb 09, 2024

Irvine Subaru responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will work with you personally in rectifying the issues you experienced.

February 02, 2024

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Very pleased with service. Very friendly staff. I’m on my 2nd cross trek. Wouldn’t go anywhere else. More

by LESLIECHRISTODOULOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2024

Dealership Rating
Employee Rating

Everyone from the service people to the sales associates are welcoming and very friendly! They made feel at home. More

by shepardgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Irvine Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2024

Dealership Rating
Employee Rating

Our experience with the sales team was great. I would recommend you go there if thinking about a Subaru! More

by radmore.oc
Recommend Dealer
Yes
Jan 17, 2024

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for the recommendation, and have an amazing day!

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