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Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
340 Reviews
4.8

340 Reviews

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340 Reviews of Erik Fernandez

July 17, 2025

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Employee Rating

Thanks for the service completed on My vehicle. Is performing well and smooth with better fuel economy More

by rafaelbs
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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July 11, 2025

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Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Richard Loero , Tony Martinez, Stephanie Reyno, Carmen Alicea, Mike McKesson, Edgar Lacayo, Diana Garcia, Yair Garrido, Julio Lopez

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Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

July 01, 2025

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Traffic in and out is a problem. Technician that performed the work apparently needs more training. Took 3 trips to fix the problem and as of this moment I am keeping my fingers cros More

by B-DLERNER
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Yes
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Jul 07, 2025

Williamson Cadillac responded

Thank you for your honest feedback—it’s clear we didn’t meet expectations, and for that we sincerely apologize. Your concerns are important, and we’ll work diligently to make things right.

June 30, 2025

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He was very professional and my service was done in a timely manner. Great job Erik! More

by KIMBERLYHEPBURN
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

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Jul 07, 2025

Williamson Cadillac responded

Thank you, Kimberly—Erik will be delighted to know his professionalism and prompt service left a positive impression. We’re grateful for your visit and kind acknowledgment!

June 08, 2025

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Their service was effortless. Erik made sure to make the process speedy and very professional. So happy to be a Cadillac owner. More

by Elizabethm87
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Recommend Dealer
Yes
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Jun 09, 2025

Williamson Cadillac responded

Erik will be so delighted to hear your praise, Elizabeth. We're thrilled that your experience was seamless and that you're enjoying your Cadillac. Wishing you many great drives ahead!

June 05, 2025

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Not in ideal location due to traffic and lack of space. But all the people I have met are very professional More

by B-DLERNER
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Recommend Dealer
Yes
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Jun 06, 2025

Williamson Cadillac responded

Thank you for your honest review. While our location may have its challenges, we’re thrilled that our team’s professionalism stood out. We’re always looking to make the experience as seamless as possible, and we’re grateful for your support.

June 03, 2025

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I had a check engine light come on and brought it in and Eric helped me out with getting me in and out in a few hours instead of the couple of days that they wanted it for. More

by todd7366
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Recommend Dealer
Yes
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Jun 04, 2025

Williamson Cadillac responded

We know how important it is to get back on the road quickly, and we’re glad Eric was able to assist you efficiently. Thank you for trusting us with your vehicle’s care—we appreciate your feedback!

May 28, 2025

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I arrived a little early and truck was taken right on time and finished in a reasonable amount of time. Pleasant wait. More

by WARNACK
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Recommend Dealer
Yes
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May 29, 2025

Williamson Cadillac responded

It makes us so happy to know that your service was handled promptly and smoothly! Thank you for sharing your experience; we truly appreciate your support.

May 20, 2025

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Erick, in service dept, was very helpful. He kept me up to date with time, thank Erick for your amazing customer service!!! More

by TCABRERA0284
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Recommend Dealer
Yes
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May 20, 2025

Williamson Cadillac responded

Thank you so much for your positive review. We are so glad that Erik was able to provide helpful service and keep you updated while your vehicle service was being rendered. We will surely pass your kind words along to Erik.

May 08, 2025

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Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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May 09, 2025

Williamson Cadillac responded

Hello Eric! We're so glad Carmen provided excellent service and kept you informed throughout the process. We’ll be sure to share your appreciation with her. Looking forward to serving you again!

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