Erik Carlson
Erik Carlson at NYE Volkswagen
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Erik Carlson

Sales Advisor

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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5.0
9 Reviews

Dealership Experience

2 yrs, 2 mos

5.0

9 Reviews

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9 Reviews of Erik Carlson

September 30, 2024

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Employee Rating

Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. More

by Sarrabee
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Recommend Dealer
Yes
Oct 11, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 02, 2024

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They are very helpful. Great deal and great service. Had a very good experience with them More

by XCAO234
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Finance Experience
Recommend Dealer
Yes

July 29, 2024

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Representatives are knowledgeable, friendly, and helpful. Service is thorough and efficient. Waiting area is comfortable. More

by pstone23
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro

Aug 07, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 22, 2024

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Excellent customer service. I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas More

by monir_mohar
Sales Price Transparency
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Recommend Dealer
Yes

June 26, 2024

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Overall, the whole experience from the moment upon arrival to driving my new VW off the lot was very professional and polite. Non-pressure approach from start to finish. I will recommend this dealersh More

by bomaxmike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, Maxwell O'Conner

Jun 27, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 21, 2024

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Employee Rating

NYE was great. From the moment we walked in the dealership, we felt comfortable and not pressured into anything. Erik was helpful and listened to our needs. They we More

by ericaallen090509
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Golden

Apr 23, 2024

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 11, 2024

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great service, both during the buying experience with the salesman Erik, and now with service after the purchase More

by briangafner
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Guzzardo

Apr 11, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 15, 2024

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Employee Rating

The whole crew was wonderful to work with. They made it a quick and painless process from start to finish. This is why, it’s gotta be NYE! More

by aperry15
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, jadah gann , Griffin Perry

Mar 19, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 04, 2024

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Employee Rating

I have had a great experience both times that I purchased my vehicles from Nye Volkswagon . I would recommend Nye to anyone that is looking for a good quality vehicle with friendly service .. Thank You for More

by rosebud8302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schritz, Robert (Bob)

Feb 06, 2024

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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