Ericka Escobar

Criswell Nissan’s service center is how every dealership should treat their loyal customers. Like VIPs should treat their loyal customers. Like VIPs More

by KERRYGFLEMING Verified Customer Verified Customer

Report | Print

I had an issue with the work performed. The Service Manager was very responsive. I am very satisfied with the dealership. The Service Manager was very responsive. I am very satisfied with the dealership. More

by mszwed0 Verified Customer Verified Customer

Report | Print

Went in for annual oil change scheduled and only needed oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. I was just hoping I would be out in under 3-4 hours but was estatic I was out in 1 hour. Nice job criswell 👍 More

by clayja1 Verified Customer Verified Customer

Report | Print

The service department is efficient and courteous. My car is always ready in a timely manner. My car is always ready in a timely manner. More

by jwolfgram Verified Customer Verified Customer

Report | Print

I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. More

by ALBERTACQUAYE Verified Customer Verified Customer

Report | Print

I just needed a new key fob coordinated to my existing ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price of a new key fob. And to top it all off, the dealership wants to add 3% to the bill if I pay with a credit card. Sign at register, but not mentioned when setting up service! I only knew from a past experience when I had to go get cash to avoid the 3% additional fee. Personnel were all great!! Very knowledgeable, very friendly, very courteous. My problem is with dealership policy with regard to costs. More

by ABCDNW Verified Customer Verified Customer

Report | Print

I had a good experience. The service was great. I didn't wait that long. The service was great. I didn't wait that long. More

by priscakarine Verified Customer Verified Customer

Report | Print

I was not happy because they did washed the cars anymore when you has any services.. when you has any services.. More

by Cecilia Verified Customer Verified Customer

Report | Print

Very satisfied of the service and timely on my visit last time was about 3 hours waiting time time was about 3 hours waiting time More

by lettiopalma Verified Customer Verified Customer

Report | Print

The Criswell service department has been very helpful with expeditiously performing recalls and regular maintenance. with expeditiously performing recalls and regular maintenance. More

by kenneth.zielinski Verified Customer Verified Customer

Report | Print