Erick Lopez
Erick Lopez at Ford of Galesburg
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Erick Lopez

Service Manger

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Erick Lopez

January 20, 2025

Dealership Rating
Employee Rating

For all the trouble I gave them, they went out of there way, to help me get out of problems I was having with a certain truck. I would also like to thank Eric for all his help. I gave this guy one xxxx of More

by plmartin10821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Evans, Vince Reichel

January 09, 2025

Dealership Rating
Employee Rating

Worked with the dealership to get recall fixed. They came to us and took care of the work that was needed. More

by Nicole
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Ford of Galesburg responded

Thank you for the 5 star review. Amy Kelso

December 13, 2024

Dealership Rating
Employee Rating

We have had the best of service each and every time we have gone to Ford of Galesburg. Thankful that we have found a trustworthy place to have our vehicles serviced. More

by whahhooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Ford of Galesburg responded

Thank you so much for the 5-star review. We love hearing that our customers had a great experience. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 07, 2024

Dealership Rating
Employee Rating

Overall an excellent experience. My salesman Dustin Evans was awesome yet again. I had initially test driven a two year old bronco and decided to buy it. However, Once Dustin explain More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2024

Ford of Galesburg responded

Congrats on the new ride Mike!! So happy to hear we met an exceeded your expectations. Sounds like the team worked hard to get you the best deal! We appreciate the 5 star review. We hope you have a Happy Holidays. Thank you Amy Kelso

December 05, 2024

Dealership Rating
Employee Rating

Sales & Service Staff friendly, helpfull & knowledgeable. Waiting time is reasonable. Office staff were quick to get us back on the road, after service visits, as well as purchasing a new Bronco Sport. Than More

by unclestan_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Ford of Galesburg responded

So happy to hear we met your expectations!! We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 04, 2024

Dealership Rating
Employee Rating

Employees were very nice and accommodating. The service was prompt, and they delivered my car to my residence! More

by riterodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Ford of Galesburg responded

Thank you so much for the 5-star review. We hope you have a Happy Holidays. Thank you Amy Kelso

November 24, 2024

Dealership Rating
Employee Rating

Service is best I’ve received anywhere. Very complimentary of schedule, timing, and repairs needed. Never feel like I’m being upsold or taken advantage of on price. More

by Dan P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Ford of Galesburg responded

We always love to hear when we are meeting our customers needs. Thank you so much for the kind words. We look forward to future visits. Happy Holidays to you and your family. Thank you Amy Kelso

November 23, 2024

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Employee Rating

The service was outstanding. I found working with the dealership to be personable and convenient. More

by Huey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Ford of Galesburg responded

Thank you so much for the kind words. We feel our team is pretty amazing. We hope to see you for future visits. Happy Holidays from your Ford family. Thank you Amy Kelso

November 08, 2024

Dealership Rating
Employee Rating

Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More

by marta tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Ford of Galesburg responded

Thank you so much for the review!! We truly take pride in servicing our customers and getting service done quickly and correct. We hope to see you again in the future. Happy Holidays from your Ford family. Thank you Amy Kelso

November 08, 2024

Dealership Rating
Employee Rating

Can't get any better than a free oil change. Fast and courteous service too. Thank you. More

by mawgaw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Ford of Galesburg responded

We love hearing that we met your expectations!! We hope to see you again for future visits. Happy Holidays from your Ford family. Thank you Amy Kelso

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