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Erick Giron
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Erick Giron
Service Advisor egiron@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
5 Reviews
Service Advisor 240-720-2829 egiron@criswellauto.com I have been working for Criswell as a service advisor for 14 years. I started when I was 18 as a valet, then became an express advisor, then express manager and finally I was promoted to full time advisor. I am totally committed to excellent customer service and the total customer experience. My wife and I live in the local area, have four dogs, enjoy hiking and sports, and visiting Disneyworld as often as possible. Criswell is home to me and I plan to further my career here.
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5 Reviews of Erick Giron
December 12, 2024
I am so thrilled to share my experience at Criswell Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with wa Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with warmth and professionalism that set the tone for a truly wonderful experience. Not only did the staff at Criswell Maserati demonstrate unparalleled expertise and knowledge about their vehicles, but they also went above and beyond to ensure that I found the perfect car to suit my needs. Their honesty and transparency throughout the entire process were truly commendable, making me feel confident and secure in my decision. One of the most impressive aspects of my experience was the speed at which they worked to get me into my new vehicle. From test driving to finalizing the paperwork, the team at Criswell Maserati worked efficiently and tirelessly to ensure that I was able to drive off the lot in my dream car in no time. Overall, my experience at Criswell Maserati was nothing short of exceptional, thanks to their outstanding service, honesty, and dedication to providing a top-notch experience for their customers. I highly recommend Criswell Maserati to anyone in search of a luxury car and a dealership that truly values customer satisfaction. More
by Anna
Other Employees Tagged: Alberto Zamorano, Robert Buchanan, Karifa Mara, James Tan, Krystie Zhang, Tony Curtis, Ethan Trass, Monique Malabet, Arthur Petrosyan
February 28, 2024
Great Customer Service With Professional Assistance, Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be rec Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be recognized on his behalf for such an outstanding performance he provides. More
by Dsk3290
Other Employees Tagged: Alberto Zamorano, Krystie Zhang
December 18, 2023
5 star experience from beginning to end. James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Wi James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Will return and recommend More
by Phil
Other Employees Tagged: Robert Buchanan, James Tan, Krystie Zhang
March 14, 2023
Erick was great to work with. He was very helpful and accommodating, explained the service required (routine), answered all our questions, and got us out of there in less time th He was very helpful and accommodating, explained the service required (routine), answered all our questions, and got us out of there in less time than originally expected. The waiting room was comfortable and well stocked with reading materials and a television to help quickly pass the time. So overall, 5 stars thanks to Erick and the dealership itself. . More
by pietromc
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