Dealership Experience
6 yrs, 2 mos
168 Reviews
Write a Review168 Reviews of Erica Pollino
December 01, 2024
Quick and easy process. Explained all payment options and answered all questions. I would recommend. Explained all payment options and answered all questions. I would recommend. More
Other Employees Tagged: Michael Featherstone, Jeff Cullingford
November 21, 2024
From start to finish, Erica made the process seamless. She was able to accommodate my needs and service was top notch! Mason was fantasticb He was very responsive and was able to get us out of dealersh She was able to accommodate my needs and service was top notch! Mason was fantasticb He was very responsive and was able to get us out of dealership within less than an hour. More
November 09, 2024
Everyone was extremely helpful in the fullest capacity. Very knowledgeable and professional. No pressure tactics either. Very knowledgeable and professional. No pressure tactics either. More
Other Employees Tagged: Marcus Atkins, Michael Featherstone, Herb Mills III
October 01, 2024
I have been purchasing cars from Northside Lexus since 2001 and have always been happy with the salesperson, service and quality. 2001 and have always been happy with the salesperson, service and quality. More
Other Employees Tagged: Aniekan Edem, Chris Sanchez, Pat Pendergast, Darrell Kennedy
August 07, 2024
Outstanding experience from initial greeting at entrance to driving off the lot. Erica could not of been more efficient, knowledgeable and a true pleasure and relief to work with. She did an excellent job a to driving off the lot. Erica could not of been more efficient, knowledgeable and a true pleasure and relief to work with. She did an excellent job answering all our questions, requests to see multiple options in different vehicles and providing honest feedback. The main reason to return to Northside in the future! More
August 01, 2024
I recently purchased a Lexus RX 350, and I couldn't be happier with my decision. From the moment I made initial contact, I was treated with exceptional customer service. The sales person, Erica, was very happier with my decision. From the moment I made initial contact, I was treated with exceptional customer service. The sales person, Erica, was very knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle to suit my needs. The buying process was smooth and hassle-free. They offered a thorough walkthrough of all the features and benefits of the RX 350, ensuring I was comfortable and confident with my purchase. The attention to detail and commitment to customer satisfaction were evident throughout. Now, onto the car itself - the Lexus RX 350 is a marvel of engineering and design. The interior is luxurious and well-crafted, with high-quality materials and advanced technology that make every drive a pleasure. The ride is smooth and quiet, and the handling is responsive, making it a joy to drive both in the city and on the highway. The safety features are top-notch, providing peace of mind for me and my family. From the adaptive cruise control to the lane-keeping assist, Lexus has thought of everything to ensure the safety and comfort of its passengers. In summary, my experience with Northside Lexus has been nothing short of outstanding. The combination of exceptional customer service and a superior vehicle has made me a loyal Lexus customer for life. I highly recommend anyone in the market for a new car to consider Northside Lexus. More
July 23, 2024
Erica was very helpful in getting everything organized for me to buy the car. Michael made the process of picking up the car very smooth. for me to buy the car. Michael made the process of picking up the car very smooth. More
Other Employees Tagged: Michael Featherstone