Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erica Hughes
Erica Hughes at Ken Ganley Kia Mentor
Refer Me

Erica Hughes

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

Contact Me
4.9
126 Reviews
4.9

126 Reviews

Write a Review

126 Reviews of Erica Hughes

May 08, 2025

Dealership Rating
Employee Rating

They did a wonderful job and very friendly and I would recommend them to others. More

by sarahenglish55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 10, 2025

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Dealership Rating
Employee Rating

Professional, prompt, courteous but rather expensive. That is all I have to say. Conveniently located More

by Justa_road_dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy

Report | Print
Apr 17, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Dealership Rating
Employee Rating

They were very friendly and kept you aware of the waiting for the vehicle thanks More

by mscoleone88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy

Report | Print
Apr 18, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Dealership Rating
Employee Rating

always great service and the staff is the absolute best! Erica has been taking care of me for years, she’s the best!! More

by ADIRK28@ICLOUD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris

Report | Print
Apr 08, 2025

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Mentor!

March 19, 2025

Dealership Rating
Employee Rating

I have been coming here for many years, the service I receive is always good. More

by patriciabowling18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 23, 2025

Ken Ganley Kia Mentor responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

March 17, 2025

Dealership Rating
Employee Rating

The staff was very courteous , they ordered the parts needed promptly and installed them , and washed the car when they were done 👍 More

by mcfaddenohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 21, 2025

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Dealership Rating
Employee Rating

They are always pleasant and friendly and the waiting area is comfortable. I’ve been coming here for years. More

by Jawein121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 09, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

Dealership Rating
Employee Rating

I brought my car in for oil and tire rotation During procedure, mechanic said my alignment was slightly off. I agreed to an tire alignment. Unfortunately the bolt on driver rear tire was damaged. Cau More

by gdgilmer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 06, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Dealership Rating
Employee Rating

It was a great experience. Erica Hughes, displayed a tremendous amount of alacrity and met my needs with celerity. More

by michaeld.weatherspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 02, 2025

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

February 26, 2025

Dealership Rating
Employee Rating

I had may vehicle in service today and had a 5 star experience with service associate Erica,she is absolutely amazing asset to this service department. More

by The Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 28, 2025

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
13

Dealership Inventory (570 Vehicles)

used 2025 Chevrolet Malibu car, priced at $24,978
2025 Chevrolet Malibu
used
Lakeshore Blue Metallic exterior
CVT
Front-wheel Drive
$24,978
View Details
new 2025 Kia Niro car, priced at $30,635
2025 Kia Niro
new
Mineral Blue exterior
Automatic
Front-wheel Drive
$30,635
View Details
used 2015 Kia Soul car, priced at $7,989
2015 Kia Soul
used
Titanium Gray exterior
Automatic
Front-wheel Drive
$7,989
View Details
new 2025 Kia Seltos car, priced at $28,070
2025 Kia Seltos
new
Fusion Orange exterior
CVT
All-wheel Drive
$28,070
View Details
used 2024 Kia Sportage car, priced at $28,978
2024 Kia Sportage
used
Ebony Black exterior
Automatic
All-wheel Drive
$28,978
View Details
new 2025 Kia Sorento car, priced at $45,375
2025 Kia Sorento
new
Wolf Gray exterior
Automatic
All-wheel Drive
$45,375
View Details
View All Inventory