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Erica Hernandez
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Erica Hernandez
Client Advisor New & Pre-Owned Sales
Momentum BMW MINI
9570 Southwest Freeway
Houston, TX 77074
33 Reviews
Hello I’m a Mother of 5 and a Houstonian!! I’ve been in car advising for 8 years and at Momentum BMW for 13 years!! Love what I Do and Love Helping People most of all!
Read moreDealership Experience
13 yrs, 6 mos
Industry Experience
13 yrs, 6 mos
Languages Spoken
English
Spanish
33 Reviews
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33 Reviews of Erica Hernandez
November 20, 2024
The team provided outstanding customer service, and we left extremely satisfied with our purchase. We loved doing business here. left extremely satisfied with our purchase. We loved doing business here. More
by Jacqueline.velazquez
Other Employees Tagged: Andre Deshotels
October 26, 2024
Our representative Sterrick was very professional, not pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce the total time needed to purchase a vehicle from the 4 hour time frame to 2 hours it would improve the experience further. More
by Leonard Fruci
Other Employees Tagged: Sterrick Frasier
October 06, 2024
The MINI team was amazingly helpful, patient, and made me feel like a member of their family. They answered all my questions and took their time making sure I was happy with the buying experience. feel like a member of their family. They answered all my questions and took their time making sure I was happy with the buying experience. More
by mcpac75
Other Employees Tagged: Sarah Yelvertin, Finance team member
May 04, 2024
Erica Hernandez at the mini dealership was extremely helpful, honest and very knowledgeable. This is my fourth mini and I couldn’t be more happy. I purchased another manufacturer car, sold it after two helpful, honest and very knowledgeable. This is my fourth mini and I couldn’t be more happy. I purchased another manufacturer car, sold it after two years and went back to a mini. These are great cars and fun to drive. More
by Les
January 12, 2024
very fast. service advisor was so nice to me and kept me updated the entire time. the lobby was very clean and cozy. yummy coffee and snakes while i waited(didn service advisor was so nice to me and kept me updated the entire time. the lobby was very clean and cozy. yummy coffee and snakes while i waited(didn’t have to wait long). overall 10/10 :) More
by mariagleason
Other Employees Tagged: Patrick Adesuyi, Max White, Tatiana Curo, Eugene Adekweh, Phillip. Nguyen, Andre Deshotels, Barry Bailey, Curtis Josey, Rocky Chehab
November 27, 2023
I was routed to Momentum BMW through my Costco membership. Erica Hernandez was my salesperson. She was patience while interacting with a indecisive customer. membership. Erica Hernandez was my salesperson. She was patience while interacting with a indecisive customer. More
by krs301726
Other Employees Tagged: Blake and Walter
