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Eric Yang
Eric Yang at Lexus Stevens Creek
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Eric Yang

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Eric Yang

February 21, 2025

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Employee Rating

Great customer service! Excellent communication! Positive attitude! Very welcoming and extremely helpful in every question I had about my car. More

by Destiny Herrera
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Recommend Dealer
Yes
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Feb 21, 2025

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're so glad to hear that you found our customer service to be great, and that our team was able to provide clear communication and a welcoming atmosphere. We truly appreciate your feedback and are happy that we could assist with all of your questions. Lexus of Stevens Creek

December 29, 2024

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Eric Yang is a very patient and enthusiastic employee and I am very grateful to him. More

by zfszqq2020
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Luu, Andy Huang, Renna Yao

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Dec 30, 2024

Lexus Stevens Creek responded

Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek

December 11, 2024

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Eric Yang is the person who helped me on 300Martin ave. santa clara, he is super good More

by christinaqu_acp
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Recommend Dealer
Yes
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Dec 11, 2024

Lexus Stevens Creek responded

We're delighted to hear that Eric provided you with excellent service. It's wonderful to know that you had a positive experience. Happy Holidays and please hurry back - Team Lexus of Stevens Creek Svc Dept.

November 18, 2024

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This is the worst service visit I’ve ever had. There’s no contact information for the service advisor. He didn’t call back when I left a message. For an hour the service department receptionist wa More

by bret
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Service Time
Service Communication
Recommend Dealer
No
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Nov 18, 2024

Lexus Stevens Creek responded

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced during your service visit. We understand how important timely communication and assistance are, and we're sorry that your experience did not meet your expectations. Your comments have been noted, and we will work to ensure a more efficient and responsive experience for all our customers moving forward. We appreciate your patience and hope to have the opportunity to serve you again in the future - Lexus of Stevens Creek

October 10, 2024

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Lexus Silver Creek dealership is a very good dealership to buy cars from and this dealer was very helpful. More

by quynhnhuai03
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Recommend Dealer
Yes
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Oct 10, 2024

Lexus Stevens Creek responded

We're delighted to hear that you found our dealership helpful and had a great experience buying your car. Your satisfaction is important to us, and we’re glad we could assist you. Lexus of Stevens Creek

October 09, 2024

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Eric did a great job helping me when I wa there for the service. He is five star serviceman at Lexus. More

by Bopha
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Recommend Dealer
Yes
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Oct 09, 2024

Lexus Stevens Creek responded

Thank you so much for your posting and we're honored to serve you @ Lexus of Stevens Creek

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