Eric Senatore

Eric Senatore is a great rep - Lester Glenn is lucky to have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. T have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. The techs were apparently too challenged with it that they did an inadequate/improper installation just to finish the job. Rather than showing concern about my customer satisfaction, service manager, Kerry, gave me coupon for an oil change which did nothing to correct the sloppy, incorrectly installed cover. He didn't seem bothered by the shoddy installation job; he seemed bothered by me having an issue with it. I strongly disliked Lester Glenn from bad experiences years ago. I thought I would give them a try again in case things changed. This experience just confirmed for me that things haven't changed with them. More

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We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purchase to service, the best courteous staff! More

by SEAGODDESS52 Verified Customer Verified Customer

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This was my second time having the car serviced and the experience was the same as the first, excellent. When we moved to the area I was concerned about finding a good Subaru service department, but I am e experience was the same as the first, excellent. When we moved to the area I was concerned about finding a good Subaru service department, but I am extremely pleased that we found a great one. Special shout out to Eric Senatore. He is truly great at his job and obviously great with people. More

by Pat James Longo Verified Customer Verified Customer

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The people in the dealership were friendly and courteous. The showroom was comfortable and the coffee was great The showroom was comfortable and the coffee was great More

by anphig2 Verified Customer Verified Customer

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Great service and very friendly staff. They go above and beyond. Would definitely recommend Lester Glenn. They go above and beyond. Would definitely recommend Lester Glenn. More

by FOURTODDS Verified Customer Verified Customer

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As usual, the experience was positive. Eric did a great job explaining what was to be done and keeping me advised during the 2 hours. And.......love your coffee and popcorn machines!! Eric did a great job explaining what was to be done and keeping me advised during the 2 hours. And.......love your coffee and popcorn machines!! More

by ND1970 Verified Customer Verified Customer

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Sales and service are excellent pricing very competitive and reasonable and affordable and friendly well worth the visit highly recommended and reasonable and affordable and friendly well worth the visit highly recommended More

by FRANKAGUGLIARO Verified Customer Verified Customer

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Awesome people efficient. Maybe a bit slow but everyone is terrific, helpful and ready to help Maybe a bit slow but everyone is terrific, helpful and ready to help More

by Catherine Nemick Verified Customer Verified Customer

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The procedure for checking in is perfect. Your staff is cordial and knowledgeable. The length of time for my vehicle to be serviced was on schedule. Your staff is cordial and knowledgeable. The length of time for my vehicle to be serviced was on schedule. More

by Nissanrogue1212 Verified Customer Verified Customer

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Excellent customer service. It can be used as a training model for all companies. At no time could I have expected more professional, gracious and pleasant service - from my f It can be used as a training model for all companies. At no time could I have expected more professional, gracious and pleasant service - from my first phone call for an appointment to the moment I drove my car out of the lot. More

by drama queen Verified Customer Verified Customer

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