Work done was fine and customer rep was both patient and
very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And
very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And why, when they scheduled the appointment allegedly for my first oil change, did they not mention the 18,000 mile suggested service?
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by SUZ1120
Verified Customer
Verified Customer
Service Price Transparency
I’m new to the Manchester area!
My service advisor Eric explained everything To me and my vehicle was repaired and back to me in a timely manner!
Thank you Eric
My service advisor Eric explained everything To me and my vehicle was repaired and back to me in a timely manner!
Thank you Eric
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by CHESSAPEA
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Lester Glenn Subaru responded
Hi CHESSAPEA,
Thanks for sharing your experience! Welcome to the area, we’re thrilled you chose us for your service needs! It’s great to hear that Eric took the time to explain everything clearly and made sure your vehicle was repaired promptly! We’re here whenever you need us!
Happy Driving,
The Lester Glenn Subaru Team
Easy in and out, staff very friendly!
Always a pleasure with Lester Glenn. I will be back.
Always a pleasure with Lester Glenn. I will be back.
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by SPOKES44
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2025 -
Lester Glenn Subaru responded
Hey SPOKES44,
Thanks for sharing your experience! We're thrilled to hear that your visit was smooth and enjoyable! Our team always strives to make things as easy as possible for you. We can't wait to welcome you back!
Happy Driving,
The Lester Glenn Subaru Team
Treated very well.
The entire team is friendly, courteous, and professional.
I would recommend this dealership to my friends and family.
The entire team is friendly, courteous, and professional.
I would recommend this dealership to my friends and family.
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by LBENECCHI
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2025 -
Lester Glenn Subaru responded
Hey LBENECCHI,
Thanks for sharing your experience! We're so glad to hear that you felt well taken care of and appreciated the professionalism and friendliness of our team. Recommendations to friends and family are the highest compliments we can receive, thank you!
Happy Driving
The Lester Glenn Subaru Team
Great job by all.
The best dealership I’ve ever gone to in my whole life.
The best dealership I’ve ever gone to in my whole life.
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by CEUED
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2025 -
Lester Glenn Subaru responded
Hi CEUED,
Thanks for sharing your experience! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot, and we're so glad to have earned your trust as the best dealership you’ve ever been to!
Happy Driving,
The Lester Glenn Subaru Team
Staff, technicians go above and beyond, friendly,
informative, and attentive to customer needs. Applause! Applause! Would recommend to all who value Service with their vehicles. With many Thanks !
informative, and attentive to customer needs. Applause! Applause! Would recommend to all who value Service with their vehicles. With many Thanks !
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by tjmgrandpa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kathy Ottmer
Apr 18, 2025 -
Lester Glenn Subaru responded
Hi tjmgrandpa,
Thanks for sharing your experience! We're so happy to hear that our team went above and beyond to make your visit a positive one. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you! We appreciate the recommendation and look forward to continuing to provide excellent service for your vehicle needs!
Happy Driving,
The Lester Glenn Subaru Team
The service was excellent.
Wait time was about 1.5 hours which seems long for just a routine service, however, I appreciate that it's thorough, checking and topping off my flui
Wait time was about 1.5 hours which seems long for just a routine service, however, I appreciate that it's thorough, checking and topping off my fluids and rotating my tires.
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by JANESALMON22
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Lester Glenn Subaru responded
Hey Jane,
Thanks for sharing your experience! We're glad to hear the service was excellent and that you appreciated the thoroughness of the visit. While we understand the wait time felt a bit long, it's great to know that the detailed attention to your vehicle, including fluid checks and tire rotation, helped make it worthwhile. Your patience and understanding mean a lot!
Happy Driving,
The Lester Glenn Subaru Team
Customer Service Department really works hard to be sure
the customer is satisfied with the job. Pleasant to deal with.
the customer is satisfied with the job. Pleasant to deal with.
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by BESH477
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Lester Glenn Subaru responded
Hi BESH477,
Thanks for sharing your experience! We’re glad to hear that our Customer Service Department was able to meet your expectations and ensure you were satisfied with the job. We truly appreciate your feedback!
Happy Driving,
The Lester Glenn Subaru Team
Eric is very professional, he keeps his customers
informed during the customer car is being serviced. When the customer vehicle is complete he goes over what work was preformed.
informed during the customer car is being serviced. When the customer vehicle is complete he goes over what work was preformed.
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by BOBDEMO
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Lester Glenn Subaru responded
Hey BOBDEMO,
Thanks for sharing your experience! We're glad to hear Eric provided professional and thorough service, keeping you informed throughout the process and clearly explaining the work performed. That level of care and communication is exactly what we strive for!
Happy Driving,
The Lester Glenn Subaru Team
Eric was very friendly and professional.
He kept me well informed throughout waiting for my car to be serviced.
He kept me well informed throughout waiting for my car to be serviced.
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by maryanne.hurley
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2025 -
Lester Glenn Subaru responded
Hey Maryanne,
Thanks for sharing your experience! We're happy to hear that Eric kept you well-informed and made your visit smooth and professional. We appreciate your kind words and look forward to assisting you again!
Happy Driving,
The Lester Glenn Subaru Team