Eric Palmer

In the past always dependable / efficient and a pleasure to deal with. I showed up this time for a scheduled service only to be told the parts had been out of stock for a week. Have difficult is a courtesy to deal with. I showed up this time for a scheduled service only to be told the parts had been out of stock for a week. Have difficult is a courtesy call? Also I have not received any call back to re-schedule as of this date. More

by JOESTERNFL Verified Customer Verified Customer

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The Service I received couldn't have been better! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! More

by CINDYGIACALONE Verified Customer Verified Customer

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Terrible parking availability' Dealer cars for sale parked in all handicap spots. It's next to impossible to park, They do have valet parking I was told as I was leaving. All the sign said was STOP parked in all handicap spots. It's next to impossible to park, They do have valet parking I was told as I was leaving. All the sign said was STOP-- nothing about valet available. I was there to get a new key fob. It cost over $1000. Plus when I went to pick it up, the parts man informed me the service department had to program it and I would need to make appointment and come back. When I first came in to order the key fob, the older guy seemed like I was bothering him. And the service writer was my best experience, he worked me in while I was there and I had my car back in 30 minutes. His name was Danny. More

by mitchsandlin Verified Customer Verified Customer

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A very knowledgeable and friendly service department. They had my car in and out with my service needs. They had my car in and out with my service needs. More

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Amazing service. Frank was very knowledgeable and professional. Everything went smooth and we left we out dream car in less than 2 hours. Frank was very knowledgeable and professional. Everything went smooth and we left we out dream car in less than 2 hours. More

by SUZI_ALEXANDRESCU Verified Customer Verified Customer

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Great service, great people, and great experience. Will definitely recommend to my friends and family. Will definitely recommend to my friends and family. More

by JUAN.ESTRADA552 Verified Customer Verified Customer

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everything was finished with clear communication. It was a recall issue and clear instructions were given for drop off and the gas level I needed for this issue It was a recall issue and clear instructions were given for drop off and the gas level I needed for this issue More

by RANDY-LUNA Verified Customer Verified Customer

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Drew,Samantha and Brian helped me quickly in an emergency situation during the hurricane. I evacuated from gulf coast when my window would not close and they fixed it. Thank you! A+ situation during the hurricane. I evacuated from gulf coast when my window would not close and they fixed it. Thank you! A+ More

by dsarcione1 Verified Customer Verified Customer

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My service representative Anna was very communicative and offered me options, my service was delayed by one day and I was given a loaner car immediately offered me options, my service was delayed by one day and I was given a loaner car immediately More

by carolbullock10 Verified Customer Verified Customer

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Brought my new Audi Q5 PHEV in for a software update. The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobi The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobile link to the MyAudi app; the service advisor walked me over to the sales department and Frank quickly assisted in getting the link re-established. Great overall experience! More

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