Eric Palmer
Service Advisor
Audi Fort Lauderdale
1200 North Federal Highway
Fort Lauderdale, FL 33304
325 Reviews
Write a Review325 Reviews of Eric Palmer
November 20, 2024
In the past always dependable / efficient and a pleasure to deal with. I showed up this time for a scheduled service only to be told the parts had been out of stock for a week. Have difficult is a courtesy to deal with. I showed up this time for a scheduled service only to be told the parts had been out of stock for a week. Have difficult is a courtesy call? Also I have not received any call back to re-schedule as of this date. More
November 10, 2024
The Service I received couldn't have been better! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! More
Other Employees Tagged: Steve Kincaid, Frank Fernandez, Marcela Villacres, Maurice Mohammed
November 09, 2024
Terrible parking availability' Dealer cars for sale parked in all handicap spots. It's next to impossible to park, They do have valet parking I was told as I was leaving. All the sign said was STOP parked in all handicap spots. It's next to impossible to park, They do have valet parking I was told as I was leaving. All the sign said was STOP-- nothing about valet available. I was there to get a new key fob. It cost over $1000. Plus when I went to pick it up, the parts man informed me the service department had to program it and I would need to make appointment and come back. When I first came in to order the key fob, the older guy seemed like I was bothering him. And the service writer was my best experience, he worked me in while I was there and I had my car back in 30 minutes. His name was Danny. More
Other Employees Tagged: Daniel Mains , Older guy who was acting like I was a bother.
October 24, 2024
A very knowledgeable and friendly service department. They had my car in and out with my service needs. They had my car in and out with my service needs. More
Other Employees Tagged: Steve Kincaid, Bret Macy, Rance Williams , Drew
October 17, 2024
everything was finished with clear communication. It was a recall issue and clear instructions were given for drop off and the gas level I needed for this issue It was a recall issue and clear instructions were given for drop off and the gas level I needed for this issue More
October 13, 2024
Drew,Samantha and Brian helped me quickly in an emergency situation during the hurricane. I evacuated from gulf coast when my window would not close and they fixed it. Thank you! A+ situation during the hurricane. I evacuated from gulf coast when my window would not close and they fixed it. Thank you! A+ More
Other Employees Tagged: Drew