Eric Nugent

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Sandy. Quick service and clear communication make all the difference, and I am glad you felt well taken care of. We truly appreciate the recommendation.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Mr. Cooper, that means more to me than you probably realize. Doing business with us for over twenty years is an incredible compliment, and hearing that you hope to continue for another twenty is truly humbling. I am glad our service writers and sales staff continue to be friendly and knowledgeable, because consistency over time is what builds real trust. We are grateful for your loyalty and for allowing us to be part of your journey all these years.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Always glad to hear this, Lucas. Knowing the service continues to be great and that you were in and out quickly means a lot to us. We truly appreciate your trust and look forward to taking care of you again in the future.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Doug and Patty, this makes my day to read! I love the excitement in your words and I am so glad this was the best experience you have ever had. Loving your Jeep, enjoying the sales process, and actually liking bringing the truck in for service is exactly how it should feel. A smiling team and a shop you enjoy being around says a lot about the people we are blessed to have, and I truly appreciate the trust and joy you shared with us. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Glad to hear this, Keith. Good service, being easy to work with, and truly understanding what you need is exactly what we aim for every time. I appreciate your trust and look forward to taking care of you again. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Glad to hear this. Getting you in right away without an appointment and turning the work around in a reasonable amount of time is exactly what we aim for. I appreciate you trusting us with your Charger and choosing our service team. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Always good to hear this. I am glad Eric took great care of you and stayed in communication the whole time your vehicle was here. Clear updates make a big difference, and I appreciate you trusting us with your service. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That had to be a stressful situation, and I am really glad Eric Nugent and our service team were able to step in, get you towed in, and take care of things quickly so you could get back on the road. Eric does a great job leading in moments like that, and I appreciate you recognizing him and the team. Thank you for trusting us when it mattered most. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Kendra. I am glad Eric Nugent took the time to listen, explain what was and was not covered, and make sure you felt informed throughout the process. Clear communication matters, especially with warranty work, and I appreciate you recognizing his great customer service. We are grateful for your trust and the opportunity to take care of your Jeep. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad the service was prompt and efficient and that both our parts and service teams consistently take good care of you and get your vehicles back on the road. That kind of reliability matters, and we truly appreciate your continued trust in us. Merry Christmas.