Eric Neves

Not a great experience at this dealership and would not recommend. They will try and take advantage of you if given the opportunity and are not looking out for your best interest. Only profits. I will go i recommend. They will try and take advantage of you if given the opportunity and are not looking out for your best interest. Only profits. I will go in-depth on my experience below. Starting with the negotiation process, car was not prepared to be shown. Very unprofessional to have an appointment scheduled and the car still being worked on. *Should've seen that as a red flag and walked out right there. However, the car was at a good price and I was set on purchasing it. *Mistake when buying. Do not do or else you will end up in a situation that you do not like. Similar to mine. They will swear up and down about the multipoint inspection that they do. It's of no value add. They never provided a list, not to mention the car I purchased had issues that would be seen by any inspection of care. With that in mind, highly recommend a pre-purchase inspection as they will not tell you about issues with the car and then sell it to you as is. They will deploy a sales tactic of marking up what you see listed on the site. Car was listed at X amount, however come negotiation time they added another $3k in order to work you down back to the sales price listed on the website. Make sure to have everything in writing. Especially when trading in a vehicle. They will try to pull a fast one if you allow them. Again, have all agreements in writing to protect yourself from dishonest salesmen. They will not have the courtesy of selling you the car with a full tank of gas. Negotiate that in, I received my car with the gas light on. If you do have issues that are covered under their limited warranty, be very prepared and even have a second set of eyes at another service shop inspect before bringing it to them. Their is no denying video evidence. They are very slow to look at your car and will talk to you as if you do not know what you are talking about. You will have to fight for even safety related issues that you were not aware of prior to the purchase to be addressed. Not to mention if you do need something replaced, they will happily send you on your way without even fully repairing the issue. Morale of the story, I do not recommend this dealer to anyone but if you do find a car that they have, be very careful during the entire process as they are not looking out for your best interest but only want the money in your pocket. More

by cqnaugy Verified Customer Verified Customer

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eric and bowan were great i told them what i wanted and the budget i had and they worked hard to get me exactly what i wanted the budget i had and they worked hard to get me exactly what i wanted More

by marcionelisa Verified Customer Verified Customer

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Great customer service and good pricing. This is my 4th purchase from Prestige. Will definitely recommend them and I will buy from them again. This is my 4th purchase from Prestige. Will definitely recommend them and I will buy from them again. More

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If I could give zero stars I would. My boyfriend bought me the BMW I wanted. Love the car and Tony our salesman was nice to work with. However the car I noticed right away before even My boyfriend bought me the BMW I wanted. Love the car and Tony our salesman was nice to work with. However the car I noticed right away before even leaving the lot, had a light malfunction. Ok fine, it was something that they would fix under warranty. First off they ordered the wrong light, they never called me when it came in either. My boyfriend chase them around. They dragged it out so that by the time I got in they could say it wasn’t under warranty anymore. Long story short, my car has been in the service center there at prestige in Westport TWICE for the light and both times it comes back NOT FIXED. My bulb went completely out, I got my car back w the light lens pushed in, my headlights have moisture in them, manager said he would make sure everything gets taken care of. Big lie bc I’m on my way to my car for the 3rd time and “the moisture is out but the high beams don’t work” umm what the xxxx kind of dealership does this. Never again, xxxx this place. I always heard good things about them and that’s why we went there. They are terrible and obviously do not take care of their customers. If you wanna buy from them, be prepared to file something against them More

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I was told about Prestige in searching for a new car for myself. I went looking at a GMC Acadia at first and my husband and I were not super thrilled about it when we were driving it. Being a Mopar girl, Er myself. I went looking at a GMC Acadia at first and my husband and I were not super thrilled about it when we were driving it. Being a Mopar girl, Eric Neves recommended the 2019 Dodge Durango that they just received. I took it for a test drive and knew that was what I wanted. Eric and another salesman worked indigently with us through the finance process and made things super easy and less painful than what I thought it would be. I was able to purchase the Durango and Eric made the whole process very manageable. I am a very happy customer with my new car and my husband and I would highly recommend Prestige Auto for your car buying experience! More

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Me and my wife dealt with Calvin in purchasing a Tesla which we did not come initially for however the vehicle we came for wasn’t available. Calvin jokingly showed us the Tesla made us laugh explained all which we did not come initially for however the vehicle we came for wasn’t available. Calvin jokingly showed us the Tesla made us laugh explained all the features and we fell in love. 100/10 More

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Satisfied with the service of Anthony Miranda , Leslie gagon , Erick Neves definitely came through on this purchase and highly recommended that if your looking to purchase go and see them they will defini gagon , Erick Neves definitely came through on this purchase and highly recommended that if your looking to purchase go and see them they will definitely work with u.......and get you into what you want at the right price More

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Had a great experience with Malcolm at prestige auto they helped us get the best car possible helped us get the best car possible More

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My husband and I are more than thrilled with the experience we had at prestige auto mart! Salesperson Malcolm was open to listening to what we needed as a payment and respected this throughout the w experience we had at prestige auto mart! Salesperson Malcolm was open to listening to what we needed as a payment and respected this throughout the whole process! Eric in finance was also more then amazing to work with ! More

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Honestly took a little time to get my wife and i in a new car but prestige sales reps went above and beyond to make sure we left with not just any vehicle but the one my wife had fallen in love with!♥️ Thank car but prestige sales reps went above and beyond to make sure we left with not just any vehicle but the one my wife had fallen in love with!♥️ Thank you guy’s for everything!🙏🏾 More

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