Eric Kratchwell
Eric Kratchwell at Bergey's Chevrolet

Eric Kratchwell

Sales Rep

Bergey's Chevrolet

518-610 Route 309
Colmar, PA 18915

5.0
14 Reviews
5.0

14 Reviews

Write a Review

Dealership Experience

6 yrs, 8 mos

Industry Experience

27 yrs, 7 mos

Languages Spoken

English English

14 Reviews of Eric Kratchwell

September 10, 2024

Dealership Rating
Employee Rating

Very simple and straightforward process. It was the easiest car buying experience of my life. More

by bucket72000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 14, 2024

Dealership Rating
Employee Rating

Very clean facility. Entire staff was so friendly. I did not feel pressured and Eric took the time to show me enough vehicles so I could make the right decision for my ne More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Long, Darryl Nester

April 30, 2024

Dealership Rating
Employee Rating

Great, everyone was nice, respectful and they took care of the vehicle on a timely fashion! More

by chrishampton34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Bobb, Philip Munson

December 19, 2023

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Employee Rating

Very good service. Fast and efficient. No typical dealer haggle. Straight to the point and no pressure. More

by sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 21, 2023

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Employee Rating

From start to finish, was awesome very honest ERIC and the team was great…. Thank you! More

by Jmpierce03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 18, 2023

Dealership Rating
Employee Rating

Yes, it was a pleasure going through the transaction. Eric, Mark Thompson & Pat were very professional and very knowledgeable. With all the electronics to go over Eric made it easy to understand because More

by Jack Murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Benner , Mark Thompson was very helpful in trading the 2 cars in.

December 01, 2021

Dealership Rating
Employee Rating

The used car that I wanted was sold when I called to inquire about its availability. The salesman asked if a similar car came in would I like a phone call. Well the original car, became available and th More

by Corvetteman5
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Bergey's Chevrolet responded

Thank you for the wonderful review and for traveling to Bergey's Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Ken Long | KLong@bergeys.com

October 02, 2021

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Employee Rating

test drove the vehicle I went to look at, bought it afterwards, dealer made it an easy sale,was not pushy More

by tomcat1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Nester

Oct 04, 2021

Bergey's Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Ken Long | KLong@bergeys.com

August 01, 2021

Dealership Rating
Employee Rating

I have been looking online all July for a used car.Eric I have been looking online all July for a used car. Eric helped me with several options to fit my needs. I never felt pressure from him with a buyin More

by ls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Bergey's Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ken Long | KLong@bergeys.com

May 31, 2021

Dealership Rating
Employee Rating

Eric went over all our options as we turned in our lease He explained what a new lease would cost us as well if we decided to buy the car More

by Bwr255
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Bergey's Chevrolet responded

Thank you for your great review! We're glad to have Eric on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ken Long | KLong@bergeys.com

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