Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Eric Koval

August 11, 2025

Dealership Rating
Employee Rating

I am always leaving there satisfied with my friends and I get much respect and appreciation More

by kimallen5156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Aug 12, 2025

Matthews Hyundai of Greece responded

Hi Kim- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 09, 2025

Dealership Rating
Employee Rating

Great people, the staff goes above and beyond, and everyone is friendly. Todd, Ashley, and the whole service staff are so willing to answer any questions. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Matthews Hyundai of Greece responded

Hi Mike- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Dealership Rating
Employee Rating

Wonderful service department and sales team! Have been going here for years! Would highly recommend! More

by constancesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Ostrander

Aug 11, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 08, 2025

Dealership Rating
Employee Rating

Always they give thier best which is 2 thumbs up. Eric is fantastic and the others are always friendly More

by spapuzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 03, 2025

Dealership Rating
Employee Rating

They have taken care my needs for the past 2 years and they never fail to deliver professional, courteous, service that is always done right. More

by ROCHESTERAPPAREL
Recommend Dealer
Yes
Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 02, 2025

Dealership Rating
Employee Rating

I always receive excellent service. Everyone is very friendly and helpful. Work is always done as promised. More

by pbrfan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Dealership Rating
Employee Rating

I’m always pleased with the fact that Mathews employees are respectful and welcoming when I’m there for service/ More

by Pixymb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 28, 2025

Dealership Rating
Employee Rating

This dealership’s service dept. was exceptional.We brought our car to two different dealerships for a problem they couldn’t fix.Mathews found the problem in about 1/2hr,ordered the More

by gbieck123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 28, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 26, 2025

Dealership Rating
Employee Rating

The process was smooth and easy to get checked in and the waiting area was great! More

by theholtsny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 28, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2025

Dealership Rating
Employee Rating

Eric was great to work with. Since we only have one car at the present time, we were told they wouldn’t be able to get the part for two days, but somehow Eric was able to get the More

by DENISESIGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Denise

Jul 28, 2025

Matthews Hyundai of Greece responded

Hi Denise- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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