Eric Koval
Eric Koval at Matthews Hyundai of Greece
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Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Eric Koval

April 08, 2025

Dealership Rating
Employee Rating

I've been dealing with Eric for about two years or more, and he's taking care of my cars and me. He's the best, and I'll keep my services with Matthew's More

by eaddison1970
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Apr 09, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 08, 2025

Dealership Rating
Employee Rating

Thankful that Denise fit me in right away. Also a big thumbs up for the shuttle service- I have no other way of getting to work during car maintenance. Much appreciated. More

by lhargrave27
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Denise

Apr 09, 2025

Matthews Hyundai of Greece responded

Hi -Thank you for sharing your great experience! Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs!

April 06, 2025

Dealership Rating
Employee Rating

It was efficient. Dropped car off for oil change and inspection. No surprises, Eric very communicative. More

by gvclune
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Apr 07, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business! We are so glad to hear you had a great experience with Eric!

March 29, 2025

Dealership Rating
Employee Rating

My sales guy Terri was excellent so we’re all the staff. I didn’t go in there expecting to buy a car but I fell in love with the yelllow Kona. Love it such a nice car thank you. And you guys got me an excel More

by ak47man73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Terri

Mar 31, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Terri! Thank you for your business and the great review!

March 27, 2025

Dealership Rating
Employee Rating

All the people from salesman to management worked very hard to provide me with a great deal. More

by zann2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 26, 2025

Dealership Rating
Employee Rating

Easy to make an appointment. Was informed what the problem was and how much the repair would cost. More

by csquinn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 25, 2025

Dealership Rating
Employee Rating

The dealership and service department was excellent as is your sales and finance division. Thanks More

by TIGANGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 23, 2025

Dealership Rating
Employee Rating

People are very friendly and the service was completed in a timely manner. Very clean More

by bktip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 15, 2025

Dealership Rating
Employee Rating

Service was great. Very friendly and professional. Waiting room was well stocked. Coffee was very tasty. Thanks More

by KLOWELL927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 15, 2025

Dealership Rating
Employee Rating

Staff was very attentive & friendly! Getting car serviced but also checking out latest models with lease being up in 6 months! More

by jyeager9211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business!

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