Eric Kim

A very nice place they are very nice people and professional people a very good work professional people a very good work More

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Omar was great. Very helpful, patient and sensitive to our needs. He was a pleasure to work with. Very helpful, patient and sensitive to our needs. He was a pleasure to work with. More

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His a very nice person, always finding the best way to make things work. Very helpful! make things work. Very helpful! More

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Best place to get a car. . Very professional & helpful team. Ask for Neil when you go to dealership one of the best persons to work with, doesn't push you, hears you out & loo . Very professional & helpful team. Ask for Neil when you go to dealership one of the best persons to work with, doesn't push you, hears you out & looks to help and recommend what is right for you. More

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I have always received excellent service from DARCARS Lexus of Englewood. I have been a customer there for many years. This is just a recent example. When I came in today to make an appointment with a lo Lexus of Englewood. I have been a customer there for many years. This is just a recent example. When I came in today to make an appointment with a loaner car for next week, I wanted a specific day and time, which is difficult because of the high demand. When it looked like it just couldn't happen, most receptionists would simply apologize that they are unable to accommodate my request. However, Alexandrea in reception got right on the phone and did her magic. She really went out of her way to help me out and got me exactly what I wanted. That's great customer support! More

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Dissatisfied I’m running about the service department in Englewood New Jersey, All I can say it is unacceptable! I made an appointment to service my car about 5 we I’m running about the service department in Englewood New Jersey, All I can say it is unacceptable! I made an appointment to service my car about 5 weeks ago so when I spoke to the receptionist I told her I would need a loaner because it’s going to get oil change and also I wanted to detail the truck. So when I arrived today they did not have a loaner they said due to the hurricane and so many people did not have power, my reply to Peter the Person that was assigned to me that that was a poor excuse you could’ve picked up the phone this morning and called me and rescheduled my appointment instead of instead of me getting there and having no car. I’m getting my car oil change and detail that’s about 5 hours what am I gonna do if you don’t have a car for me I live in hour and a half away. I replied to Peter once he said he was sorry for the inconvenience but it’s the hurricane and I told him that is a poor excuse you’re here to exceed the clients expectations! he did speak to his manager but there was no outcome that was positive basically it was me waiting or rescheduling. So I decided to go take a long walk I came back the car still wasn’t done and then when it was done it was a horrendous job it wasn’t even worth the amount of time I waited and today was a very hot day. So my plans that I had set for today were demolished. Very dissatisfying I will never return there again and I will never buy a car from them and I’ve been buying Lexus for over 25 years!!! Peter mentioned to me for my inconvenience they were going to take $100 off for the detailing they should’ve just gave it to me free considering the detailing was horrible inside and outside! again I want to be clear With what I’m writing Peter did the best he could with this situation that he was handed!!! More

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Great service from professional sales/service people. Honest pricing & no games or gimmicks It was a very pleasant experience. James Adamo was a pleasure to work with. Highly recommended Honest pricing & no games or gimmicks It was a very pleasant experience. James Adamo was a pleasure to work with. Highly recommended More

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5th car from K Yoon already! Always pleasure doing business with K and his management team with prompt and professional services. Zero pressure, focuses only on your vehicle selection and structures b business with K and his management team with prompt and professional services. Zero pressure, focuses only on your vehicle selection and structures best deal possible for my needs and budget. Best ever! More

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Very good Had to turnover current lease to new lease. Able to walk away with new car and papers signed in just a few hours. This is our 5th Lexus and hope to Had to turnover current lease to new lease. Able to walk away with new car and papers signed in just a few hours. This is our 5th Lexus and hope to continue our relationship with Lexus of Englewood. Thank you! Cyndy Fuhro More

by CYNDY.FUHRO Verified Customer Verified Customer

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Second Time is the Best Time! So we purchased a Black 2019 RX450h from Richard who I believe expired on the day we bought the car. 2 months later we traded it in for a 2020 RX 350 So we purchased a Black 2019 RX450h from Richard who I believe expired on the day we bought the car. 2 months later we traded it in for a 2020 RX 350 and were lucky enough to get Marcus who is the absolute best! Not just because he is an Eagles fan but he is just an all-around nice guy who knows how to sell a car! Thank You Marcus. We love the champagne beige with Car Play. That car turns heads! Kudos to Sam Ghani also. They both made the experience seamless and rewarding! More

by IBEETB Verified Customer Verified Customer

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