Eric Johnson

It was such a disappointment to get a phone call from Tarsha about a car I was interested in, get the price of the car confirmed over the phone even with my city taxes, only for me to drive an hour and a Tarsha about a car I was interested in, get the price of the car confirmed over the phone even with my city taxes, only for me to drive an hour and a half away from my home to the dealer to get informed by Tarsha that the car was incorrectly priced. I asked to speak with a manager who I let know how far I drove and how I confirmed the price over the phone before I came in. He said unfortunately this happens often there’s nothing we can do when vehicles get pushed through our inventory and get incorrectly priced instead of 21,000 this car is actually 34,000. I was so disappointed but the associates tried finding me other similar vehicles. Tarsha pulled up two cars for me to look at but I told her they did not have the features I wanted so I was going to look elsewhere. She then asked me what features in specific and I told her heated seats and remote start. She said she can make it happen because of the inconvenience. I was happy at this point until we got to the paperwork and the two accessories were in fact not included. I paid $850 extra for the remote start and instead of them covering the heated seats, they took off the price of the Datadots which was $400 instead of the $800 seats. And proceeded to confess that datadots come with every car automatically but it is not a required purchase so actually the car should’ve been $2000 less and instead I just paid more for what I wanted. I have let everyone on my platforms know that this is not a required purchase as the car will come with it anyway. Eric J from finance just kept telling us the whole time that they are losing 7k on the car, which was not even my fault because I did not negotiate the listing price on the vehicle and was even paying for my own accessories so I’m not sure why he tried to make me feel bad ???? More

by JAZMINE_ATILANO.RODRIGUEZ Verified Customer Verified Customer

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I do not know Preston Butz but it was a good experience. Everything was done via internet smoothly. Everything was done via internet smoothly. More

by BROWNJ34 Verified Customer Verified Customer

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When I arrived they had the wrong vehicle pulled up not the one I wanted to buy. I purchased the truck they brought it around handed me the keys and the bed had empty fast food wrappers and trash in it. Th the one I wanted to buy. I purchased the truck they brought it around handed me the keys and the bed had empty fast food wrappers and trash in it. The deal on the truck was fair but they were clearly disorganized and they're not present the truck nicely and have it cleaned of trash More

by GEERRYAN Verified Customer Verified Customer

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Was smooth to buy a new car We were happy with the sales process and with the financing process and with the financing More

by MAE2022 Verified Customer Verified Customer

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They were very helpful and friendly. They were very helpful and friendly especially Gabe, I recommend working with Gabe. They were very helpful and friendly especially Gabe, I recommend working with Gabe. More

by RAYNPATE Verified Customer Verified Customer

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Enjoyed my interaction with sales staff at Corwin; everyone was very helpful in our selection and purchase. everyone was very helpful in our selection and purchase. More

by BRIANSUNDERWOOD Verified Customer Verified Customer

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Absolutely unimpressed with the service here. Have been to the dealer twice to fix a we owe you and still have to go back a third time. One person can approve them, I was told he was in a meeting Have been to the dealer twice to fix a we owe you and still have to go back a third time. One person can approve them, I was told he was in a meeting and wouldn’t come out to approve while I was there. Didn’t ever send me the paperwork for the vehicle until I requested it a third time. Disappointed with this being a “Toyota” dealership. Even the manager over service complained to me about their sales department. More

by Private Verified Customer Verified Customer

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We love this dealership. Clean and organized. We've been going to this dealership ever since it opened and the service has been exceptional every visit. Clean and organized. We've been going to this dealership ever since it opened and the service has been exceptional every visit. More

by ANTARES311 Verified Customer Verified Customer

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Great experience with Corwin Toyota Colorado Springs. This started with the ordering of the vehicle through delivery. This started with the ordering of the vehicle through delivery. More

by Sellpaintppg Verified Customer Verified Customer

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Great service! , The salesman Giovanni B. Was wonderful. I had a budget and he went above and beyond to help me find a vehicle. I even left the dealership and the we , The salesman Giovanni B. Was wonderful. I had a budget and he went above and beyond to help me find a vehicle. I even left the dealership and the went back and bought a vehicle I thought at first wasn't going to work. The finance manager Eric Johnson was very professional. The whole process was quick and efficient. Would highly recommend Corwin Toyota if your in the .market for a new or used vehicle. More

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