Eric Johnson

I have issues with this vehicle which I informed Jordan 5 days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman nam days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman named Ben gives me a note saying I can take the vehicle to Glenn in Emenince on October 20th!!!, 2 months. I asked what happens if it breaks down, "no worries it's under warranty". Where do I have it taken to, what do I do for a loaner. "No worries Chrysler will take care of it". Later I'm told not sure about loaner vehicle. When I finally got Jordan to call back Sept 18, he said this was the first he'd heard about this. Said he'd talk to Ben and his manager, as of September 22 haven't heard from anyone. I would NOT recommend buying from Glenn in Crestwood. More

by 1950pds Verified Customer Verified Customer

Report | Print

Awesome staff. Very helpful and checked with me every step of the way. Everyone helped made buying my Jeep an easy process. Very helpful and checked with me every step of the way. Everyone helped made buying my Jeep an easy process. More

by Karenlynn57 Verified Customer Verified Customer

Report | Print

Dishonest, overpriced, pushy, will never recommend to anyone buying a vehicle from you trashy rednecks anyone buying a vehicle from you trashy rednecks More

by Urmothersucksblackcock Verified Customer Verified Customer

Report | Print

They are a great bunch of people I would recommend them to anyone needing a car to anyone needing a car More

by countryboy35 Verified Customer Verified Customer

Report | Print

Saturday after buying the car went to dinner and when we got in the car the check engine light came on. After investigating we found that the catalytic converter was bad it is going to cost us $2800 to repl got in the car the check engine light came on. After investigating we found that the catalytic converter was bad it is going to cost us $2800 to replace it. Feel that the dealership knew about this because it shows up on diagnostics. Wasting my time writing this because nothing will become of it. Just tell everyone I know about my experience. More

by Hdcarpetman Verified Customer Verified Customer

Report | Print

Very professional and knowledgeable of the jeep i was buying. Everyone especially Ben was polite and wanting to help buying. Everyone especially Ben was polite and wanting to help More

by Tylerscott745 Verified Customer Verified Customer

Report | Print

Great dealership everything was simple and easy no problems left the place with a big smile on my face problems left the place with a big smile on my face More

by swaghill27 Verified Customer Verified Customer

Report | Print

very nice dealer and i appreciate him making me comfortable on my test drive! thank you all :) comfortable on my test drive! thank you all :) More

by emilycallis Verified Customer Verified Customer

Report | Print

This was a first time “virtual” buying experience for me and I must say it was pleasant. Everything from negotiations and loan application to delivery of my new car; all online and all so convenient. Things and I must say it was pleasant. Everything from negotiations and loan application to delivery of my new car; all online and all so convenient. Things I was not impressed with? Impressive turn around time on texting too (I made it clear I would not negotiate any other way and they obliged). Things I wasn’t impressed with? The car was not detailed, as you might expect a brand new car to be. There was mud on the interior door, steering wheel and plastic trim. The windows were excessively dirty and spotted. Other than that, I have no complaints and was satisfied with my buying experience. More

by brandytb Verified Customer Verified Customer

Report | Print

Service Department is the best around compared to other local CDJR dealer. Friendly service staff and sales department. Have used service department for my family vehicles and needs. Charmaine, Zach, Chris local CDJR dealer. Friendly service staff and sales department. Have used service department for my family vehicles and needs. Charmaine, Zach, Chris, Chris are awesome. More

Report | Print