Eric is a great salesman show me the car until I found
what I wanted
what I wanted
More
by 19santospena58
Verified Customer
Verified Customer
On 1/22/2024 Ron Carter GMC advertised on their website a
CPO (certified) 2022 GMC Canyon with only 2700 miles on it for $33,942, I made contact with salesman, Eric Helton and expressed my interest in that v
CPO (certified) 2022 GMC Canyon with only 2700 miles on it for $33,942, I made contact with salesman, Eric Helton and expressed my interest in that vehicle for that price. I told him I will be in on 29 January to purchase that vehicle. When I showed up on 1/29/2024 t purchase that vehicle I was being sold for $39,000. When I inquired about the price difference, Helton informed me it was because it was a certified vehicle, and I had to pay the difference for that. I told him it was advertised as a certified vehicle for the 33,492 that I mentioned earlier. He spoke with general sales manager Tony Hanley, Who concurred with him. When I informed him that I was not going to pay that price nor was I willing to pay $2000 for the certification they attempted to bully me into paying that price. I was not happy with the whole situation, nor would I recommend Ron Carter GMC to anyone of my friends or anyone I know based on the shady tactics that I experience that day. I feel that that vehicle should’ve been sold to be for the $33,942.that was advertised. Specifically as a CPO vehicle. Shame on Ron Carter GMC.
It should be noted that I ended up purchasing a vehicle for the original purchase price however, it was not given to me as a certified vehicle unless I was wanting to pay an extra $2000 for that certification. Shady, shady shady.
More
by jdmonroig
Verified Customer
Verified Customer
Other Employees Tagged:
Steve Wiese, Tony Hanley 0 stars
Angel, in service, is awesome!
Best customer service ever! he kept me informed of the progress on my car.
Best customer service ever! he kept me informed of the progress on my car.
More
by adkinscindyg
Verified Customer
Verified Customer
Service Price Transparency
Mr. Eric Helton was my salesman and he made my new truck
purchase pleasurable. Thank you Mr. Helton
purchase pleasurable. Thank you Mr. Helton
More
by triplets880822
Verified Customer
Verified Customer
Just purchased 3rd car from Ron Carter.
We've always gotten a great deal and had a good experience.
We've always gotten a great deal and had a good experience.
More
by TRISHSANCHEZ089
Verified Customer
Verified Customer
Other Employees Tagged:
The young Hispanic finance guy - 5 stars
Smooth process and they spent the time to make sure we
got what we wanted.
got what we wanted.
More
by jwkitchens08
Verified Customer
Verified Customer
Jan 17, 2024 -
Ron Carter Chevrolet responded
We're delighted to hear that you had a smooth experience with us and that our team took the time to ensure you got exactly what you wanted. Customer satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can assist you with or if you have any further comments, feel free to let us know. We value your business and look forward to serving you again in the future!
The deal ship was fast with my oil change.
Said they check my windshield washer fluid but didn’t because the next day it was out. This is the second time it has happened.
Said they check my windshield washer fluid but didn’t because the next day it was out. This is the second time it has happened.
More
by tcastro1203
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
Ron Carter Chevrolet responded
Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced with the windshield washer fluid during your recent oil change. We strive to provide thorough and efficient service, and it seems we fell short on this occasion. We take your feedback seriously and will address this issue with our team to ensure it doesn't happen again. If there's anything we can do to make it right or if you have further details to share, please contact us directly. We appreciate your understanding and the opportunity to improve our services.
Eric was very helpful helping me with buying my new truck
I love it thank you eric
I love it thank you eric
More
by itzamanda
Verified Customer
Verified Customer
Jan 08, 2024 -
Ron Carter Chevrolet responded
That's fantastic to hear! We're thrilled that Eric provided you with helpful assistance during the process of buying your new truck. It's great to know that you love your new vehicle. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing us, and we appreciate your kind words for Eric. We hope you enjoy many miles of happy driving in your new truck! Safe travels!
Great good awesome happy satisfying comfortable good
looking excited looking forward to the future.. thanks
looking excited looking forward to the future.. thanks
More
by rfontenette2
Verified Customer
Verified Customer
Jan 08, 2024 -
Ron Carter Chevrolet responded
It's wonderful to hear that you had such a positive and satisfying experience! We're thrilled that you're happy, excited, and looking forward to the future. Your comfort and satisfaction are our top priorities. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out.
Thank you for choosing our services, and we appreciate your kind words! Wishing you many enjoyable and worry-free experiences with whatever lies ahead. Safe travels and all the best for the future!
Fastest I’ve ever got in and out when buying a car.
Very efficient. Very pleased.
Very efficient. Very pleased.
More
by RICKRTWOBS
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Constantine
, Clemente De los Santos, Robert Henderson, Ali Kaabi, Steve Wiese
Dec 23, 2023 -
Ron Carter Chevrolet responded
Thank you for taking the time to share your positive feedback! We're delighted to hear that your car-buying experience with us was the fastest you've ever had, and we're thrilled that you found our process to be efficient.
Customer satisfaction and a smooth purchasing process are top priorities for us, and it's rewarding to know that we met your expectations. If there's anything else you'd like to share or if you have any further comments, feel free to reach out. We appreciate your business and are here to assist you in any way we can.
Thank you once again for choosing us, and we look forward to serving you in the future.