Eric Gastineau
Eric Gastineau at Fletcher Jones Motorcars
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Eric Gastineau

Sales Consultant

Fletcher Jones Motorcars

3300 Jamboree Rd.
Newport Beach, CA 92660

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48 Reviews

I look forward to assisting you with all your Mercedes-Benz needs

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48 Reviews

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48 Reviews of Eric Gastineau

February 12, 2023

Dealership Rating
Employee Rating

Superb facility staffed by superb people! My car purchase was the best I have ever experienced. More

by rogkat41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Govan

Feb 13, 2023

Fletcher Jones Motorcars responded

Hi Rogkat41! Thank you for your 5 star rating and awesome review! Our team was thrilled to read that this was the best car buying experience you've ever experienced and that our staff and facility are superb! We are truly grateful for the opportunity to serve you and we look forward to doing so for many years to come. Congratulations on your new Mercedes Benz! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

July 29, 2022

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Employee Rating

Scott continues to be excellent and goes above and beyond to make sure everything is perfect. Dealing with Scott is a pleasure and I look forward to purchasing many more vehicles in the coming years! More

by PT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bradley Cooper, Scott Lubratich, Ashley LaBoda , Skyler Stathos

Aug 05, 2022

Fletcher Jones Motorcars responded

Hi Paul! Thank you for your kind comments and 5 star rating! Our team loved reading that Scott once again provided you with amazing service and is a pleasure to work with! We are truly grateful for your loyalty and we look forward to serving you for many years to come! Congratulations on your newest Mercedes Benz! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

May 20, 2022

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Employee Rating

I've leased 3 vehicles from Fletcher Jones and would not think of shopping anywhere else, specifically because of the professionalism of Eric Gastineau. With my lease coming due and the industry shortage of More

by D. O'Neill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Fletcher Jones Motorcars responded

Hi D. O'Neill, The team at Fletcher Jones Motorcars strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Eric was helpful, knowledgeable, and assisted you the best pricing during the build of your MB. We are grateful for your business and we look forward to serving you for many years to come! Regards, Your Friends and Family at Fletcher Jones Motorcars

May 20, 2022

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Employee Rating

Eric Gasteneau and Skyler were exceptional! Great service from the beginning in helping me build my car, to updates throughout and til the pick up of my car explaining the features and app set More

by zuma2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skyler

May 24, 2022

Fletcher Jones Motorcars responded

Hi Zuma, Thank you for choosing Fletcher Jones Motorcars! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Eric and Skyler ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Regards, Your Friends and Family at Fletcher Jones Motorcars

November 30, 2021

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Employee Rating

Best service I ever received Erick Gastineau is such a great person he really take care of us More

by Los Altos Corp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 07, 2021

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Employee Rating

Fletcher Jones MB has always been reliable for in every way for me. Service & Sales have never disappointed me. More

by Sidney Sudberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2021

Dealership Rating
Employee Rating

I am pleased with rhe service that I received, from the call to Eric and with the service from Mike. I have been a client for a long time and I appreciate the exceptional service from everyone. More

by Jenz Benz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ihab Eldumiate , Great service frim Mike Asher

Mar 29, 2021

Fletcher Jones Motorcars responded

Hi Jen, This review made our day! Having a true professional garner such an authentic working relationship is priceless! We couldn't be more pleased to read of your excellent and friendly experience working with both Eric and Mike! Thank you for your business and the opportunity for our team to earn your generous recommendations! We look forward to welcoming you back! Kind Wishes, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager jringel@fjmercedes.com

November 14, 2020

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Employee Rating

Excellent experience. I’ll be back!! Eric rocks! Purchased the vehicle in California on Thursday and it was delivered to my front door in Texas the next day by 4:00 pm. That’s service! More

by happyfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Fletcher Jones Motorcars responded

Hello, Congratulations on your purchase! We are so thrilled to have the opportunity to work with you during your quest for a new Mercedes-Benz! Our team is truly flattered to have your genuine recommendations for Eric and want to extend a warm welcome from our Fletcher Jones family to yours! We look forward to continue this excitement throughout your ownership experience and every interaction you have with us. Warm Regards, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager

November 12, 2020

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Employee Rating

Had an excellent experience at this dealership! Eric is the best! He was very Efficient and very direct. Left the dealership very content. Would definitely recommend this dealership. More

by roselle_quion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Irvani, Rick O'Bryan

Nov 13, 2020

Fletcher Jones Motorcars responded

Hello Roselle, We are truly flattered to have your 5 star rating and recommendations! It is wonderful to know Eric provided you with an efficient & seamless visit, helping you leave the dealership very content! Our team is grateful to have earned your business and look forward to welcoming you back! With Much Gratitude, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager

November 04, 2020

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Employee Rating

Excellent service as always from from John Derbyshire. I was able to schedule my warranty service with my preferred service advisor. Work was performed quickly at no cost since it was a warranty issue. More

by vsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Govan , Jon Derbyshire

Nov 06, 2020

Fletcher Jones Motorcars responded

Hello, Thank you for your 5 star review and taking the opportunity to share your kind sediments regarding your experience working with John Derbyshire. We are grateful for your business and look forward to welcoming you back! All the Best, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager

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