Eric Fralin

Miller Subaru has always met or exceeded my expectations through both sales and service departments. through both sales and service departments. More

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We were very impressed with our experience in purchasing a new car. Our salesman DJ was very helpful and informative. He made our decision and purchase easy. We love our new Outback. Eric was so helpful a new car. Our salesman DJ was very helpful and informative. He made our decision and purchase easy. We love our new Outback. Eric was so helpful in explaining how to use the screen with all the buttons. We came back for follow-up lessons and again Eric was very helpful and patient with us. We were impressed with the whole operation at Miller Subaru. More

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Excellent with one exception. I was expecting a Cargo Cover with my new lease and one was not included. That was an important feature to me. I was expecting a Cargo Cover with my new lease and one was not included. That was an important feature to me. More

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Extremely pleased with every aspect of my interaction with Miller Subaru. My experience started with viewing the stock available and vehicle pricing offered. Site was very easy to navigate, window sticke with Miller Subaru. My experience started with viewing the stock available and vehicle pricing offered. Site was very easy to navigate, window stickers availabile to view, as well as Miller Subaru discounts being offered. This information at my fingertips made it easy to decide exactly which vehicle I wanted to see in person. Upon arrival at dealership, I was immediately greeted by Jay Fralin, Sales Rep. Jay was able to get me into another 2024 Outback with the same features and options I wanted. (The actual car I selected online had just been delivered, not yet available to test drive.) Within minutes I was out on the road taking a ride in the car. It drove just as I had hoped-like a dream! When we returned to the Dealership, Jay set me up with all the paperwork necessary to complete the purchase. I also interacted with the Credit Manager, unfortunately I can’t recall his name. He was helpful in ensuring I received the best offer, only 2.5% financing! There also was a young lady who assisted with the execution of the purchase documents, including extended warranty. Finally Eric Fralin walked me through all the features and options on the vehicle, ensuring I gained familiarity, as well as helping me download and set up the My Subaru app. Additionally, Eric scheduled a follow up appointment with me in case I had additional questions regarding and f the features of the vehicle, and the app. From start to finish, I can say of the 5 new car purchases I’ve made in my lifetime, this was by far the best new car purchase experience I’ve had! More

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Melissa is very professional and a pleasure to deal with. I highly recommend Miller Subaru. I highly recommend Miller Subaru. More

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their staff were professional, knowledgeable and timely in their responses to my questions and inquiries. in their responses to my questions and inquiries. More

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The workers are so thoughtful and thorough. I would definitely recommend anyone looking to go see them. They know their cars and they aim to please! A very satisfied customer I would definitely recommend anyone looking to go see them. They know their cars and they aim to please! A very satisfied customer More

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Kind and friendly personnel. Professional and knowledgeable. Customer oriented and efficient time management. Excellent working relationship with dealer's employees. Miller S Professional and knowledgeable. Customer oriented and efficient time management. Excellent working relationship with dealer's employees. Miller Subaru's goal is to meet customer needs and we had serious immediate needs since our last car was totaled (without injuries) and as senior citizens, we did not have a 2nd car. More

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Miller Subaru is an Awesome Dealership. Our salesman Jay is the Best of the Best. Such a nice man. No pressure. Spent as much time as we needed to order our car. When it came in he went ove Our salesman Jay is the Best of the Best. Such a nice man. No pressure. Spent as much time as we needed to order our car. When it came in he went over everything in & about the car. Even showed us videos about the car & all of the safety systems. I’ve also sent many of my friends & coworkers to see Jay @ Miller Subaru. They all said this dealership is the best they’ve ever dealt with. I have two Subaru dealerships closer to my house. I wouldn’t sent my worst enemy to them. I’ll go out of my way to deal with a 5 Star dealership like Miller Subaru any day of the week. They are that Great. My friends & family agree. Thanks Jay‼️ More

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They. are very customer friendly and work very hard to satisfy their customers. This is our third outback we bought from Miller and when I have the need for are very customer friendly and work very hard to satisfy their customers. This is our third outback we bought from Miller and when I have the need for another Subaru I will not hesitate to return to their dealership. Credit to the wonderful sales agents I dealt with, John P, Carl, Rose, Eric and others including the service and parts department. More

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