Eric Engram
Eric Engram at Criswell Nissan
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Eric Engram

Sales Consultant eengram@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.3
18 Reviews

Sales Consultant (301) 825-5993 eengram@criswellauto.com

4.3

18 Reviews

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18 Reviews of Eric Engram

October 12, 2024

Dealership Rating
Employee Rating

Very professional dealership , I would recommend them to everyone I know. Salespeople were very nice. More

by darnell392
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Oct 14, 2024

Criswell Nissan responded

It's wonderful to know our friendly and professional team earned your recommendations! We look forward to the next opportunity to work with you here at Criswell.

October 10, 2024

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Awesome people. Eric made me very comfortable from the first day we meet. He communicated well.i had another option in mind that my mind was already fixed on getti More

by Renebenjamin613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Oct 11, 2024

Criswell Nissan responded

It's great to see you were pleased with your overall experience at Criswell! Our courteous and capable team is always happy to help, and we encourage you to reach out if we can be of further assistance.

October 09, 2024

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Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
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Recommend Dealer
Yes
Oct 09, 2024

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

September 22, 2024

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We had a great experience at Criswell Nissan! Eric and the team have been really accommodating in guiding us through the process of getting our dream car. I highly recommend Criswell Nissan! More

by combistajohncarlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Criswell Nissan responded

We're thrilled to see you found your dream car at Criswell Nissan! Thanks for working with our team and sharing your recommendations.

September 16, 2024

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Very nice atmosphere and professional. I would recommend this dealership to a friend looking for a vehicle. More

by darnell392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Sep 17, 2024

Criswell Nissan responded

Thank you for choosing Criswell! We value the opportunity to work with you and truly appreciate your recommendations.

September 12, 2024

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The service provided by the sells person was excellent. I was impressed by how much effort he made. More

by geninkat228
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Recommend Dealer
Yes
Sep 17, 2024

Criswell Nissan responded

Thanks for sharing this positive feedback! We are always happy to help with any of your automotive needs and look forward to the next opportunity to work with you.

June 05, 2024

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Employee Rating

I had a great experience with the Germantown Criswell team. Eric was kind and always got back to me when I had questions. Rubin was terrific. He was very knowledgeable and made sure he connected me with More

by PEA6077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira , Kristie Zhang

Jun 12, 2024

Criswell Nissan responded

Our friendly and knowledgeable staff is here to help, and it's rewarding to know you were pleased with your overall experience at Criswell. We look forward to the next opportunity to work with you!

May 20, 2024

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We experienced great customer service at Criswell Nissan. Everyone was professional, friendly, and made constant effort to accommodate to our needs. More

by jackiekim19
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 20, 2024

Criswell Nissan responded

100% customer satisfaction is our goal, and it's rewarding to know you were pleased with your experience. Thanks again for choosing Criswell. We value your business and hope to be of service to you in the future.

May 04, 2024

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It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

April 29, 2024

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Employee Rating

It was an excellent experience, the process was quicker and everyone were able to make it work for us ….. Thank you! More

by NALU
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Trade-in Experience
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Recommend Dealer
Yes
Apr 30, 2024

Criswell Nissan responded

It's great to see we exceeded your expectations! Thanks again for choosing Criswell.

1

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