Eric Defalco

Eric Defalco is a great communicator who keeps clients in the loop and over estimates the time it will take do the customer is not disappointed. the loop and over estimates the time it will take do the customer is not disappointed. More

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I made an appointment for an oil change and tire rotation ! They were very speedy I didn’t have to wait to long ! Very happy about that! ! They were very speedy I didn’t have to wait to long ! Very happy about that! More

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Service department is excellent. Vehicle was ready before the time quoted, and was washed upon my arrival. Vehicle was ready before the time quoted, and was washed upon my arrival. More

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Service was excellent Delivered on time . Constant communication.. Auto was cleaned . Loaner was provided. No surprise charges Constant communication.. Auto was cleaned . Loaner was provided. No surprise charges More

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Excellent service from Eric in Lincoln service. Went out of his way to ensure job done well Went out of his way to ensure job done well More

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Brennan has always been very helpful, their service department is knowledgeable and does very clean work. department is knowledgeable and does very clean work. More

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Very customer oriented, customer service representatives communicate when they say they will, as followup has been on point every time. communicate when they say they will, as followup has been on point every time. More

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The auto repair shop for Mazda is phenomenal. They were friendly, responsive and treated me like royalty! They were friendly, responsive and treated me like royalty! More

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Eric always goes above and beyond and make sure everything is fixed! Always gives me heads up on my car when it will be ready! Excellent customer service always! Very satisfied! everything is fixed! Always gives me heads up on my car when it will be ready! Excellent customer service always! Very satisfied! More

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The service is top notch the employees are so friendly and attentive to details and my needs.Eric is the best service advisor I have ever dealt with it's a pleasure to bring my lincoln to him and attentive to details and my needs.Eric is the best service advisor I have ever dealt with it's a pleasure to bring my lincoln to him More

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