Eric Defalco
Eric Defalco at Tasca Automotive Group
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Eric Defalco

Service Advisor

Tasca Automotive Group

1300 Pontiac Ave
Cranston, RI 02920

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5.0
507 Reviews
5.0

507 Reviews

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507 Reviews of Eric Defalco

March 28, 2025

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Employee Rating

Very courteous and completed all work in a timely manner. Eric kept me informed on the status of the work being done. my plate holder was missing screws and they fixed it without me asking them. Thank you Ta More

by Cconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 18, 2025

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Employee Rating

Tasca and their service department, especially Jose, will give you the best experience when it comes to repairing your vehicle. I brought my Jeep in and had it back in less than 24 hours. Jose is ALWAYA my s More

by Chris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades, Marissa Vedder, Jessica Vedder , Jose wasn’t listed under service. He definitely gets a 10

Mar 18, 2025

Tasca Automotive Group responded

Thank you for the kind words for Jose in our service department! We look forward to sharing your compliments with our team. Please don't hesitate to let us know if we can be of further assistance.

February 22, 2025

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Great experience getting my 2023 Bronco serviced. From entering the service garage, meeting my service provider.The waiting area was beautiful !! More

by ndfan3244
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 17, 2025

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I made an appointment for an oil change and tire rotation ! They were very speedy I didn’t have to wait to long ! Very happy about that! More

by Skypainter69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 17, 2025

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Employee Rating

Eric Defalco is a great communicator who keeps clients in the loop and over estimates the time it will take do the customer is not disappointed. More

by Mcsquared705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric delivered such a great experience!

February 12, 2025

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Employee Rating

Service was excellent Delivered on time . Constant communication.. Auto was cleaned . Loaner was provided. No surprise charges More

by Nstlaurent58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Tasca Automotive Group responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 12, 2025

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Employee Rating

Service department is excellent. Vehicle was ready before the time quoted, and was washed upon my arrival. More

by mark.lanoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Tasca Automotive Group responded

Mark, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tasca Automotive Group.

February 09, 2025

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Employee Rating

Excellent service from Eric in Lincoln service. Went out of his way to ensure job done well More

by Splintzwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear we delivered such a great experience!

January 31, 2025

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Employee Rating

Brennan has always been very helpful, their service department is knowledgeable and does very clean work. More

by 2525mike
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Recommend Dealer
Yes

Other Employees Tagged: Brennan

Feb 02, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your thoughts on working with Brennan and our team. We're glad to hear we delivered such a great experience!

January 27, 2025

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Employee Rating

Very customer oriented, customer service representatives communicate when they say they will, as followup has been on point every time. More

by lacourse6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Tasca Automotive Group responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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