Eric Chairis

The dealership was very helpful and friendly as soon as I walked in, I would definitely recommend. walked in, I would definitely recommend. More

by ergaitan Verified Customer Verified Customer

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They did overcharge me for the 2025 Santa Fe I got it from them.. cruelty they changed the price and make me sign all documents.. i try to get this people on the phone after I find the difference.. nob from them.. cruelty they changed the price and make me sign all documents.. i try to get this people on the phone after I find the difference.. nobody is answering. The operator transferred my call to the the Alex C Jones he’s never answered or call me back yet and I try to get the sales manager he also answered my call.. I going to file a complaint against Big Star Hyundai to AG ,Consumer Protection Office, and BBB if they did not do any compensation More

by DANIEL.YOHANNAN094 Verified Customer Verified Customer

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very helpful. quick and to the point. explained in detail the process. eric was great 10/10 quick and to the point. explained in detail the process. eric was great 10/10 More

by morales.briana83 Verified Customer Verified Customer

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Eric, Mark, and Marcos were very good! "Thank You" to them & Big Star Hyundai Friendswood Tx. for making me very happy!!! "Thank You" to them & Big Star Hyundai Friendswood Tx. for making me very happy!!! More

by smithtoosweet403 Verified Customer Verified Customer

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Best sales man Eric Charis very professional. I will be recommending more people your way. I will be recommending more people your way. More

by Ray Verified Customer Verified Customer

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I drove 12 hrs. for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upo for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upon my arrival I found out the truck indeed had an oil leak and oil had been wiped off to hide the damage. Chris Chairis sells an interior/exterior protection plan that cover dents and scratches, that sale was a forced sale I didn't want, they added it to the truck price. I noticed the truck had scratches/dents, and yet they're selling a plan that covers that specifically? Scott Kimbrough, general manager and Chris Russel reached out to me letting me know that they would make this right and that they had no idea of the oil leak. They made it right by continuing to advertise the truck and selling it to someone else who probably didn't inspect it close enough. Theresa Ivey is a rude lady, every time I called, she was condescending. Her tone of voice was very unwelcoming. I recommend everyone stay away from Big Star Hyundai. Don't ruin your day, there's plenty of other places to purchase from. More

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Very professional, they work with you. A blessing for my family we needed reliable transportation and now we have all respects owed to Mr eric A blessing for my family we needed reliable transportation and now we have all respects owed to Mr eric More

by mraturner072 Verified Customer Verified Customer

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Unfortunately I can’t say too much nice about this dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten ab dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten about. More

by medicsolo Verified Customer Verified Customer

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Everyone was very helpful and friendly. Great customer service. They made the whole process seamless. Great customer service. They made the whole process seamless. More

by Darrell Verified Customer Verified Customer

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I love the atmosphere of the location and the way they handle me and my brothers needs throughout the whole time we were their. As I felt they knew how to handle our situation to the best of their abiliti handle me and my brothers needs throughout the whole time we were their. As I felt they knew how to handle our situation to the best of their abilities thanks so much. More

by arielw336551 Verified Customer Verified Customer

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