Eric Carlton

Everyone that I came in contact with was very professional and they all congratulated me, My salesmen Eric Carleton and Justin Buell both went above and beyond and treated me with the utmost resp professional and they all congratulated me, My salesmen Eric Carleton and Justin Buell both went above and beyond and treated me with the utmost respect, I have told every one that I’ve spoke with after leaving the dealership if they are looking for a vehicle to go see Eric at Summit Place Kia, Auburn Hills More

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Eric got me into the car I wanted and made the process pretty fast and easy. Great service all together! I love my new 2024 Kia Seltos! pretty fast and easy. Great service all together! I love my new 2024 Kia Seltos! More

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When it comes to excellent customer service from the beginning and even after the sale, Summit Place Kia is the best. Eric was my salesperson and this is my second KIA vehicle and my customer experienc beginning and even after the sale, Summit Place Kia is the best. Eric was my salesperson and this is my second KIA vehicle and my customer experience was excellent. Please visit this dealer if you want to be treated like family. More

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Eric, from the first time we spoke on the phone. Eric was very knowledgeable, nice, and provided information right off the back. He was honest and when busy he kept me informed. I informed Eric, I w Eric was very knowledgeable, nice, and provided information right off the back. He was honest and when busy he kept me informed. I informed Eric, I was shopping around and was not willing to pay over a particular amount. He made sure he showed me what was in my budget, he did not try to up sale me like most dealer agents will do, and did not make me feel rushed. I come a long way, from the Canton area, and he made sure he was prepared and provided detailed information by phone when needed. Keep up the great work Eric, trust me the world needs better customer service, and they can learn from you. Michelle L. More

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Byron Kitchen Very helpful and always pleased to help you with a smile. Definitely would recommend. with a smile. Definitely would recommend. More

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Eric Carlton is great to work with. Also worked with Brian C for the purchase of both vehicles. The salesmen don't cover anything up. They answered all questions and make sure you stay within budget. Th Brian C for the purchase of both vehicles. The salesmen don't cover anything up. They answered all questions and make sure you stay within budget. They don't make you feel pressured to buy. Great place to work with for vehicles. Worth the hour drive each way. More

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Worst customer service EVER!!! I have been making a payment on a truck for 2 months that has a blown engine. Warranty they sell is a absolute JOKE!! DO YOURSELF A FAVOR AND SHOP SOMEWHERE ELSE!!! I hav payment on a truck for 2 months that has a blown engine. Warranty they sell is a absolute JOKE!! DO YOURSELF A FAVOR AND SHOP SOMEWHERE ELSE!!! I have tried to get this situation rectified with no luck. I have been very patient. If you were considering shopping at kia do your self a favor and take your money somewhere where customers are actually valued!!!! More

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Worst customer service EVER!! Bought a 30,000 dollar vehicle from them less than a yr ago that has been sitting with a blown engine for the passed 2 months. Of course I purchased their worry free warran vehicle from them less than a yr ago that has been sitting with a blown engine for the passed 2 months. Of course I purchased their worry free warranty that is a total joke. This place only cares about the sale. They are trying to put a rebuilt engine in my car that ha 91000 miles on it. Yes you read that correct!!! What a JOKE! More

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Eric is the best and always will be again, he found me a vehicle for my son, and I have purchased 3 new from him in the past. vehicle for my son, and I have purchased 3 new from him in the past. More

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The dealership was sprawling with smiling faces. Mike Longstaff was great and made buying a car really easy. I will defines be recommending to other friends. Longstaff was great and made buying a car really easy. I will defines be recommending to other friends. More

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