Eric Carlton
Eric Carlton at Summit Place Kia
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Eric Carlton

Sales Consultant

Summit Place Kia

4200 Interpark Drive
Auburn Hills, MI 48326

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150 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

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rated

150 Reviews

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150 Reviews of Eric Carlton

June 06, 2023

Dealership Rating
Employee Rating

Eric got me into the car I wanted and made the process pretty fast and easy. Great service all together! I love my new 2024 Kia Seltos! More

by Chrystal Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herb Robinson

March 23, 2023

Dealership Rating
Employee Rating

When it comes to excellent customer service from the beginning and even after the sale, Summit Place Kia is the best. Eric was my salesperson and this is my second KIA vehicle and my customer experienc More

by RTW
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2023

Summit Place Kia responded

Thank you for your kind comments about our staff here at Summit Place Kia Auburn Hills. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

December 20, 2022

Dealership Rating
Employee Rating

Eric, from the first time we spoke on the phone. Eric was very knowledgeable, nice, and provided information right off the back. He was honest and when busy he kept me informed. I informed Eric, I w More

by lewisfreedom22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2022

Summit Place Kia responded

Thank you for your kind comments about our staff here at Summit Place Kia Auburn Hills. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

March 14, 2022

Dealership Rating
Employee Rating

Byron Kitchen Very helpful and always pleased to help you with a smile. Definitely would recommend. More

by RobertCWhittie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2022

Summit Place Kia responded

Thank you for your complimentary review! The Summit Place Kia team is delighted we could serve you so well.

February 10, 2022

Dealership Rating
Employee Rating

Eric Carlton is great to work with. Also worked with Brian C for the purchase of both vehicles. The salesmen don't cover anything up. They answered all questions and make sure you stay within budget. Th More

by Tdb84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Carlton

Feb 16, 2022

Summit Place Kia responded

We are delighted to hear that you appreciate all our team has to offer. From all of us at Summit Place Kia, thank you and enjoy the rest of your day!

January 25, 2022

Dealership Rating
Employee Rating

Worst customer service EVER!!! I have been making a payment on a truck for 2 months that has a blown engine. Warranty they sell is a absolute JOKE!! DO YOURSELF A FAVOR AND SHOP SOMEWHERE ELSE!!! I hav More

by megminer143
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Bryan Carlton

Feb 16, 2022

Summit Place Kia responded

Thank you for your feedback. Please reach out to us as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

January 25, 2022

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Employee Rating

Worst customer service EVER!! Bought a 30,000 dollar vehicle from them less than a yr ago that has been sitting with a blown engine for the passed 2 months. Of course I purchased their worry free warran More

by megminer143
Recommend Dealer
No
Feb 15, 2022

Summit Place Kia responded

Thank you for your feedback. Please reach out to us as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

September 21, 2021

Dealership Rating
Employee Rating

Eric is the best and always will be again, he found me a vehicle for my son, and I have purchased 3 new from him in the past. More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Summit Place Kia responded

Thank you so much for your comments. We appreciate your trust at Summit Place Kia, and value you as a customer. Congratulations on your new ride!

July 03, 2021

Dealership Rating
Employee Rating

The dealership was sprawling with smiling faces. Mike Longstaff was great and made buying a car really easy. I will defines be recommending to other friends. More

by Bwbrock1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Carlton, Ken Vink , Michael Longstaff

July 01, 2021

Dealership Rating
Employee Rating

The dealership was very clean and the staff was excellent More

by ishmaelford14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Carlton, Ken Vink , Michael Longstaff

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