Eric Burgess
Eric Burgess at Gates GMC Nissan
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Eric Burgess

Finance & Sales Manager

Gates GMC Nissan

143 Boston Post Road
North Windham, CT 06256

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4.8
24 Reviews

With 25 years of experience in sales and finance, I have developed a deep expertise in both fields, seamlessly integrating financial acumen with strategic sales techniques. My career began in the car industry in 1999, where I honed my skills in customer relations and sales strategies. In 2002, I transitioned into finance, where I further refined my ability to analyze financial needs, tailor solutions, and drive growth. This dual experience has enabled me to excel in understanding market dynamics, optimizing financial performance, and delivering exceptional value to clients. My comprehensive background ensures a well-rounded approach to both sales and finance, consistently achieving results that align with business goals. Outside of his professional life, he is deeply committed to his family, cherishing quality time with his wife and two children. His dedication to relationship growth and nurturing strong family bonds is a cornerstone of his life.

Dealership Experience

1 yr

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

CRMS

F&I Management

View more specialties & trainings
4.8

24 Reviews

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24 Reviews of Eric Burgess

January 18, 2025

Dealership Rating
Employee Rating

Zachary Hall was courteous, respectful, attentive and helpful. The dealership refused to negotiate the price which is why I rated 4 stars instead of 5 stars. More

by access1199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Hall

Jan 21, 2025

Gates GMC Nissan responded

Thank you for sharing your feedback and for recognizing Zachary Hall's courteous, respectful, and attentive service! We're thrilled to hear he provided helpful assistance throughout your visit. We understand your concern about pricing and strive to remain transparent and fair while offering competitive values. Your input helps us improve, and we truly appreciate the opportunity to serve you. If there's anything else we can assist you with, please don’t hesitate to reach out!

January 16, 2025

Dealership Rating
Employee Rating

Friendly staff. They are willing to take the time to listen and get you answers. More

by cbreite1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier, J P

Jan 17, 2025

Gates GMC Nissan responded

Thank you so much for your kind 5-star review! We're thrilled to hear that our friendly staff made you feel heard and provided the answers you needed. Your satisfaction is our top priority, and we’re always here to help. We look forward to serving you again!

January 13, 2025

Dealership Rating
Employee Rating

Jimmie was great. No hassle no trouble. Went to dealer and test drove car. Did everything else by txt. Got me a good rate. No complaints. More

by Jbisgyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J P

Jan 15, 2025

Gates GMC Nissan responded

Thank you for the kind words and for sharing your experience! We're thrilled to hear Jimmie made the car-buying process smooth and hassle-free, from the test drive to securing a great rate via text. If there's anything we can do to make your next visit even better, don't hesitate to reach out. Enjoy your new car!

December 29, 2024

Dealership Rating
Employee Rating

Hudson is just starting out, but he is an all-star. Excellent people skills and understanding of Nissans. Excellent dealership More

by mbkeleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier, Nick Florentino, Caleb Smith , Hudson Greenberg

Jan 01, 2025

Gates GMC Nissan responded

Thank you for the amazing 5-star review! We’re thrilled to hear about your great experience with Hudson Greenberg. He truly is an all-star, and we’re glad his excellent people skills and Nissan expertise made your used vehicle purchase seamless. We’re proud to have Hudson on our team and look forward to serving you again at our dealership. Enjoy your new ride! 🚗✨

December 22, 2024

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Employee Rating

Nick was an absolute gentlemen of a salesman. The exact person you want selling you a car. He was genuine, honest, and quite frankly so outgoing that I'd of been dissapointed if we couldn't come More

by princess4059
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Florentino

Dec 24, 2024

Gates GMC Nissan responded

Thank you so much for sharing your incredible experience with Nick Florentino at Gates Nissan of Windham! 🌟 We're thrilled to hear that Nick provided you with such exceptional service, combining honesty, genuine care, and an outgoing personality that made the car-buying process enjoyable and memorable. We pride ourselves on offering unbeatable prices, and it's fantastic to know you found the perfect deal here after shopping around. Nick truly embodies the professionalism and dedication we strive for at Gates Nissan, and your kind words highlight exactly why he's such a valued part of our team. Congratulations on your new car – we're so glad we could make it happen for you! If you ever need anything in the future, don’t hesitate to reach out. Safe travels, and thank you again for choosing Gates Nissan of Windham! 🚗✨

December 09, 2024

Dealership Rating
Employee Rating

JP from sales was very straight forward and honest with all the information I've asked regarding out of the door amount total, he also gave us very nice and cordial customer service. Erick from finance wa More

by Luiz Goncalves
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: J P

Dec 12, 2024

Gates GMC Nissan responded

Thank you for the kind words! We're thrilled to hear that JP provided straightforward and honest service while answering your questions, and that Eric made the finance process smooth and professional. Our team strives to ensure every customer feels valued and well taken care of. Congratulations on your new vehicle, and thank you for choosing Gates GMC Nissan! If you need anything in the future, we’re here to help. Safe travels

December 06, 2024

Dealership Rating
Employee Rating

Made finding and buying the right vehicle effortless. Professional and fast. Would recommend to everyone. More

by cheverie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomas Gates, J P

Dec 08, 2024

Gates GMC Nissan responded

Thank you for the fantastic feedback! We're delighted to hear that Thomas Gates and JP Eric Burgess made your vehicle-buying experience effortless, professional, and fast. Providing top-notch service is what we strive for every day, and we're so glad they delivered! Your recommendation means so much to us, and we look forward to helping you or anyone you send our way in the future. Enjoy your new vehicle! 🚗✨

November 30, 2024

Dealership Rating
Employee Rating

All the staff was courteous, and we never felt pressured during the process. They explained all steps of the process in a way that helped us understand. More

by evantherunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Hall

Dec 03, 2024

Gates GMC Nissan responded

Thank you for your thoughtful feedback! We're thrilled to hear that our team made your experience comfortable and stress-free. Clear communication is important to us, and we're glad we could guide you through the process. If you need anything else, we're here for you!

November 29, 2024

Dealership Rating
Employee Rating

Excellent buying experience with Paul Mazza. I had my check engine light come on and he had the service department call me immediately and set me up to have my car looked at and the problem was More

by Blanchardsteven38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 30, 2024

Gates GMC Nissan responded

Thank you for sharing your excellent buying experience with Paul Mazza at Gates GMC Nissan! We're thrilled to hear that Paul went above and beyond to ensure your vehicle was taken care of promptly. Our team is always here to support you, whether it's sales or service. If you ever need assistance again, don't hesitate to reach out. Safe travels, and thank you for choosing Gates GMC Nissan! 🚗✨

November 13, 2024

Dealership Rating
Employee Rating

Nick went above and beyond for me. Told him I always wanted a big bow on my new car and he made sure I got one. And I was so surprised he did not have to do that but made sure I was More

by Munsontoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomas Gates, Nick Florentino

Nov 14, 2024

Gates GMC Nissan responded

Munsontoni, we're so glad that we were able to go above and beyond your expectations!

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