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Eric Austin
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Eric Austin
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
25 Reviews
Dealership Experience
10 mos
25 Reviews
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25 Reviews of Eric Austin
January 01, 2025
Really appreciated each step of my experience; from receptionist to Eric's analysis of my situation. I'll definitely be back. Thank you. receptionist to Eric's analysis of my situation. I'll definitely be back. Thank you. More
by raptorbill
Verified CustomerOther Employees Tagged: Ryan Rummerfield
December 30, 2024
Eric was very courteous and knowledgeable. I was in and out in about a hour which was more than acceptable for the work I had done. I would recommend Wilsonville Dodge to anyone. I was in and out in about a hour which was more than acceptable for the work I had done. I would recommend Wilsonville Dodge to anyone. More
by jlwebb
December 29, 2024
They did a great job repairing my vehicle. I would recommend them to family and friends. I would recommend them to family and friends. More
by shawn_graham
Other Employees Tagged: Steve Ruff
November 13, 2024
I had to come in twice to get my issue resolved. They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me I couldn’t get helped when I had a text conversation with the store to come in and get a new key. He they told me to wait for the service manager who was clearly busy helping another customer (understandable) but did nothing to reassure me that my issue would get resolved. I was frustrated because my key was broken by the service team and I had to cancel my plans twice to get it fixed. More
by johnsalisbury99
Other Employees Tagged: Tyler George , The salesman joel who sold me the car gets 5 stars
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
by aphilp00
Other Employees Tagged: Steve Ruff, Drew Pierce, Tyler George, Kylie Lima, Michael Kinney, Kassidy Donado
November 01, 2024
Eric takes the time to research problem and warranty. Offers suggestions and follows up with scheduling as need for service repair or maintenance. I have observed his interactions with other employees, h Offers suggestions and follows up with scheduling as need for service repair or maintenance. I have observed his interactions with other employees, he is pleasant and appears to be respected and well liked. I usually seek him out for assistance because he is consistently good, remembers me and appears to be an advocate for me regarding the vehicles issues More
by ptdj
October 12, 2024
All contacts have been handled on very professional manner facility is very conducive to do business with manner facility is very conducive to do business with More
by shami65
Other Employees Tagged: Ryan Rummerfield, Joshua DeLaunay
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