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Eric Altman

Overview Reviews (66)

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Eric Altman

Sales Manager

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

I have been working at Phil Fitts Ford & Lincoln for over 14 years. I enjoy the outdoors and just about anything with an engine. My favorite TV show is Ridiculousness and my favorite movie(s) are the Matrix Trilogy. I love what I do and I believe in take care of my customers the way I'd like to be treated too. Come in to Phil Fitts and I'll make sure you are the happiest customer our store has ever had!

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5.0

66 Reviews

Overview Reviews (66)

Dealership Experience

16 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

Specialties & Trainings

Finance

Trucks

Sports Cars/Performance Vehicles

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5.0

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Eric Altman

May 29, 2025

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Employee Rating

By far the best dealership around! Bobby is a great salesman! And they have a bad xxx Ghost Buster Vehicle! Bobby is a great salesman! And they have a bad xxx Ghost Buster Vehicle! More

by johnmichaelmccormick

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Hietsch, Brian Grantham, Brian Hietsch , Robert Bailey

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May 29, 2025 -

Phil Fitts Ford & Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

May 25, 2025

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Employee Rating

Robert was awesome to deal with. He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and de He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and delivery. We will definitely deal with Robert Bailey again. More

by Sherry.hammond17

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darius Carter, Brian Hietsch, Michael Broderick

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May 25, 2025 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

May 22, 2025

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This was one of the best experiences I’ve ever had. Not only was I guided through every step but also treated as if family. Not only was I guided through every step but also treated as if family. More

by pricegipe85

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Tony Oliva, Greg Knauf, Michael Broderick

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May 23, 2025 -

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

March 18, 2025

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What a gem to have dealt with Robert. He went above and beyond, spending time to listen to my needs and help me locate the F-150 I wanted! I never felt I was being forced or pushed into He went above and beyond, spending time to listen to my needs and help me locate the F-150 I wanted! I never felt I was being forced or pushed into buying a vehicle. Very relaxed and friendly environment. More

by bobdawg

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Grantham, Brian Hietsch , Robert Bailey

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Mar 18, 2025 -

Phil Fitts Ford & Lincoln responded

Bob, Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. Robert and our team appreciate your business and hope to see you again soon! Congratulations on your F-150! Thank you from the Phil Fitts Family

February 16, 2025

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Phil Fitts is the Best. They treat me good. Tony and Paula in Collision, Ken, Rob, and Jim in service are the Best. I have no complaints. I recommend people who are looking They treat me good. Tony and Paula in Collision, Ken, Rob, and Jim in service are the Best. I have no complaints. I recommend people who are looking for a car to go see Albee. I recommended car salesman. Keep up the good work. More

by dlbooth51

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albee Mangino, Tony Oliva

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Feb 17, 2025 -

Phil Fitts Ford & Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

February 04, 2025

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Albee Mangino did everything he could to get me the best deal possible on my new truck . deal possible on my new truck . More

by DIEMAN002

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albee Mangino

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Feb 04, 2025 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer. Thank you from the Phil Fitts Family

January 15, 2025

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Excellent service, body shop and sales, overall excellent dealership that really looks after its customers dealership that really looks after its customers More

by cdl197200

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albee Mangino, Rod Franzi, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Michael Broderick, Dan Duncan

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Jan 15, 2025 -

Phil Fitts Ford & Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

January 12, 2025

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Clean facility! Friendly staff throughout the dealership. Helpful & offer explanations prior to doing any service. Friendly staff throughout the dealership. Helpful & offer explanations prior to doing any service. More

by Sharon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hietsch, Brian Grantham, Tony Oliva

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Jan 13, 2025 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sharon, and we look forward to working with you again. Thank you from the Phil Fitts Family

Jan 14, 2025 -

Phil Fitts Ford & Lincoln responded

Hi Sharon, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 15, 2025 -

Phil Fitts Ford & Lincoln responded

Hi Sharon, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

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Employee Rating

Albert was great. No pressure at all. Not pushy at all. Transaction was flawless. Missy in finance was professional, ready to close the deal and very friendly and info No pressure at all. Not pushy at all. Transaction was flawless. Missy in finance was professional, ready to close the deal and very friendly and informative. More

by jim@doranconcrete.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albee Mangino, Mike Hietsch, Tony Oliva , Melissa Labrizzi

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Jan 02, 2025 -

Phil Fitts Ford & Lincoln responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

December 28, 2024

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Bobby and Eric were super helpful on getting me in on one of their used vehicles on the lot. They made sure I got the best return for my trade in. Super friendly staff and excellent atmosphere. of their used vehicles on the lot. They made sure I got the best return for my trade in. Super friendly staff and excellent atmosphere. More

by phillippi_brian

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Bailey

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Dec 29, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you so much, Brian, for your excellent review! We are so glad that Bobby and Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

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Eric Altman

Sales Manager

Phil Fitts Ford & Lincoln

66 Reviews of Eric Altman

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