Eric Alterio
Eric Alterio at Kelly INFINITI

Eric Alterio | Page 5

Business Manager

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

Contact Me
4.9
79 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

4.9

79 Reviews

Write a Review

79 Reviews of Eric Alterio

August 19, 2023

Dealership Rating
Employee Rating

Kelly Infiniti is highly recommended to friends and family. Their service department gets it right the first time. Jim,Nick andPete are very knowledgeable and accommodating when it comes to servicing y More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola, Maria Capano, Nick Gird , Roman Babayants, Peter Jervinis, James Savage

May 26, 2023

Dealership Rating
Employee Rating

Kelly Infiniti has such great service as always, they always take care of all of my needs from oil changes to tire rotation. I highly recommend Kelly Infiniti. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis, James Savage

May 10, 2023

Dealership Rating
Employee Rating

Great experience, I have told friends and family about my experience with Kelli Infinity, Thank you More

by Rparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2023

Kelly INFINITI responded

Wow thank you so much, Rparker! We are so glad that you had a great experience and that Eric took excellent care of you! We really cannot thank you enough for your recommendation! If there is anything else we can do for you, please do not hesitate to reach out!

May 04, 2023

Dealership Rating
Employee Rating

I needed a vehicle asap, went in and signed agreement and bought. They even gave me a loaner car to go home, so I wouldn't have to take a lyft. Great service More

by palvarez617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Babayants

May 04, 2023

Kelly INFINITI responded

Thank you so much! We are happy to know that you had such a great experience and both Eric and Roman made sure you were well taken care of! If there is anything else we can do for you, please do not hesitate to reach out!

April 14, 2023

Dealership Rating
Employee Rating

You and your team were all amazing. When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. Yo More

by Gary T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola , Roman Babayants, I don't recall the service person who called to tell me what was wrong and how it was fixed, but he was great; also Barry (your valet drive) was top notch

Apr 25, 2023

Kelly INFINITI responded

Wow thank you so much, Gary, for sharing this with us! We are happy to know that everything worked out, and that you had a great time working with Eric, Lisa, Roman, and Barry. We really do appreciate you taking the time to share this very thoughtful review with us! Please, let us know if there is anything else we can do for you! Thank you, Gary!

March 21, 2023

Dealership Rating
Employee Rating

Eric great to work with. I really appreciated his professionalism. I would recommend him to everyone that I know. More

by GCastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 21, 2023

Dealership Rating
Employee Rating

Eric made it easy and did the Kelly way! Very professional and made the entire process so easy and was professional More

by amyannwheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Babayants, Peter Jervinis

Mar 21, 2023

Kelly INFINITI responded

Hi Amy! We are so happy to see that you had the opportunity to work with Eric and that he made everything run so smoothly! We really appreciate you taking the time to share this with us!

February 03, 2023

Dealership Rating
Employee Rating

Eric,Lisa and the staff at Kelly Infiniti were great. I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola , Cris Heredia, Peter Jervinis, Bryan Lee, James Savage

Feb 06, 2023

Kelly INFINITI responded

This means so much to us, Joe! It is great to know that Eric, Lisa, Jim and Pete all took such good care of you! We really appreciate your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!

Feb 06, 2023

Joe responded

Also not to mention Bryan Lee explained everything to us step by step and never tried to rush. We were very happy with his great customer skills. All that being said we are another happy Infiniti customer. Thanks Joe

January 26, 2023

Dealership Rating
Employee Rating

The service was okay but the sales/lease people are not able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, Ho More

by miaou7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Avola

October 30, 2022

Dealership Rating
Employee Rating

Eric was great to deal with throughout the purchase process. He communicated greatly with every update along the way. More

by JPetNES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Kelly INFINITI responded

We're so happy to hear that! It is great that you had the opportunity to work with Eric and that he took excellent care of you from start to finish! Thank you so much for taking the time to share your experience with us! Congratulations on your new INFINITI!

...
5
...

Dealership Inventory (110 Vehicles)

new 2027 INFINITI QX60 car, priced at $59,964
2027 INFINITI QX60
new
Moonbow Blue exterior
Automatic
All-wheel Drive
new 2027 INFINITI QX60 car, priced at $54,769
2027 INFINITI QX60
new
Radiant White exterior
Automatic
All-wheel Drive
used 2021 Nissan Rogue car, priced at $22,898
2021 Nissan Rogue
used
White / Black exterior
CVT
All-wheel Drive
new 2027 INFINITI QX65 car, priced at $67,609
2027 INFINITI QX65
new
White exterior
All-wheel Drive
new 2027 INFINITI QX60 car, priced at $59,964
2027 INFINITI QX60
new
Gray exterior
All-wheel Drive
used 2024 INFINITI QX50 car, priced at $37,877
2024 INFINITI QX50
used
Cloud White exterior
CVT
All-wheel Drive