Enrique Zaragoza
Service Advisor
Ocean Honda of San Juan Capistrano
33555 Camino Capistrano
San Juan Capistrano, CA 92675
Languages Spoken
Spanish
103 Reviews
Write a Review103 Reviews of Enrique Zaragoza
December 30, 2024
Helpful, outstanding service. Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our ne Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our needs. And now we add Enrique too. Also want to comment that the people that great us upon arrival for servicing are top notch too. More
Other Employees Tagged: Felix Rodriguez
December 11, 2024
Christian is fantastic! !!! Excellent Service Department. Service completed in a timely fashion. Wonderful customer service. !!! Excellent Service Department. Service completed in a timely fashion. Wonderful customer service. More
Other Employees Tagged: Christian Delauro
December 03, 2024
The service/maintenance department at Ocean Honda is the best I have encountered. This was my 4th annual service with Ocean Honda. Everyone at this dealership is very courteous, friendly and helpful. best I have encountered. This was my 4th annual service with Ocean Honda. Everyone at this dealership is very courteous, friendly and helpful. More
November 19, 2024
Excellent service . Was able to use warranty for repairs so cost me nothing . Also provided loaner car Was able to use warranty for repairs so cost me nothing . Also provided loaner car More
Other Employees Tagged: Christian Delauro, Felix Rodriguez
November 16, 2024
Watch out for the invisible line you can’t cross in the food area! The lady working there will come yelling at you like you are a 10 year old. Otherwise decent service, decent coffee, and decent snacks. food area! The lady working there will come yelling at you like you are a 10 year old. Otherwise decent service, decent coffee, and decent snacks. More
November 08, 2024
The Honda dealership is great. The customer service was awesome. Can’t wait to go back The customer service was awesome. Can’t wait to go back More
Other Employees Tagged: Christian Delauro, Brandon Nelson, Irwin Finelt, Felix Rodriguez, Lorena Moreno
October 29, 2024
Always friendly and work well and quickly. Nice waiting room with snacks. Been going there for years! Nice waiting room with snacks. Been going there for years! More
Other Employees Tagged: Christian Delauro
October 25, 2024
Why do you hire people who do Not know how to drive stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager w stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager was awesome!!! Now you hire a general manager who does care about the customers. If it wasn’t for Johnny, Enrique and Felix I would take my business elsewhere. Seriously Bring back Garrett! He cared about the customers. I’ve bought several cars from Ocean , but now this might be my last !! Ocean Honda is going down hill with the new General Manager, HE SUCKS!!!! And also your Honda roadside assistance is absolutely Awful!! More
Other Employees Tagged: Garrett Milton, Johnny Palafox, Felix Rodriguez
October 25, 2024
Very professional. East to work with. Got back to me in a timely manner also. East to work with. Got back to me in a timely manner also. More
Other Employees Tagged: Christian Delauro, Brandon Nelson, Irwin Finelt, Felix Rodriguez, Lorena Moreno
October 17, 2024
The call-center who handled my initial call did not manage at all. It would be better to have a direct line into the local service rep rather than publishing a phone number for a call center that does manage at all. It would be better to have a direct line into the local service rep rather than publishing a phone number for a call center that does not know how to handle inquiries. Once I started dealing with the service rep, I had a fantastic experience. More