Enrique Soto
Enrique Soto at Orem Toyota

Enrique Soto

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.2
199 Reviews
4.2

199 Reviews

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199 Reviews of Enrique Soto

July 25, 2025

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Employee Rating

I like thoroughness and good communication and that is found in Orem Toyota service department. More

by cnjbyers
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Orem Toyota responded

Thanks for your review. We're glad to meet your expectations.

July 14, 2025

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Enrique Soto gave me excellent help when my car’s alternator needed to be replaced. I had an important event I needed to attend, so he helped get my car working again so I could attend a relative’s w More

by meridenegrant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Orem Toyota responded

We’re glad to know our team could help you out with the alternator replacement. We appreciate your kind words about our service department.

June 28, 2025

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Employee Rating

Brett was wonderful kind and informative the car was done in good time they took care of my problems More

by dranch3
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Service Communication
Recommend Dealer
Yes

June 27, 2025

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It was quickly done and they promptly returned my car. Greatly appreciated. I will be back More

by bethjensen04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha, Orrin Skinner

Jun 28, 2025

Orem Toyota responded

Thank you for your kind words. We're glad you're satisfied with the prompt service at Orem Toyota.

June 19, 2025

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Employee Rating

Service was good. We checked prices and yours was very comparable which surprised us as a dealership More

by kmjeffreys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Orem Toyota responded

We appreciate your feedback and value your trust in Orem Toyota. Thank you for choosing us.

May 30, 2025

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Employee Rating

Everything went good as expected! Basic oil change and inspection. Good service and within an hour it was all done More

by dwestensee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Orem Toyota responded

We're glad to hear your oil change and inspection went smoothly. Thank you for choosing Orem Toyota.

May 23, 2025

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Employee Rating

During my vehicle service, the mechanics scratched my rims. I contacted them by leaving a message, requesting a call back. However, I have not yet received a response. More

by ronquillochristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 13, 2025

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Employee Rating

Just waiting on my quote for a new bracket for my exhaust. Service was decent but I’ve been in ever Saturday for the past 3 weeks and still haven’t got the problem fixed More

by cbsj2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Milani Hedquist, Andrew Bailey

May 27, 2025

Orem Toyota responded

Hello, Customer satisfaction is a top priority for us. I would like the chance to address the level of communication that you have received from our Service Team regarding a quote for a new bracket, as well as the wait you have experienced. Please contact me directly to further discuss this. Best, Customer Relations Manager 801-223-4406

May 10, 2025

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Employee Rating

They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More

by jennifers_day
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Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

We appreciate your feedback and are glad to hear about the positive experience you had with us. Orem Toyota is here to help whenever you need assistance, even for guests with wagging tails.

April 26, 2025

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Employee Rating

Too Expensive, and Nissan is taking your business. Quality, timely, and cheaper than you. Here we go. More

by alex.younessian
Service Price Transparency
Workmanship
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Recommend Dealer
No
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