Enrique Soto
Enrique Soto at Orem Toyota
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Enrique Soto

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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3.8
166 Reviews
3.8

166 Reviews

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166 Reviews of Enrique Soto

November 09, 2024

Dealership Rating
Employee Rating

Above and beyond. Was not sure about a warranty when I bout the car, but I am very pleased. More

by wvombaur19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
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They got my car done in less than 40 minutes when it was expected to be an hour and a half. Great, fast service. More

by Emily.davidson328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

Clean, efficient and friendly. I especially loved the free shuttle service and the shuttle driver. Everything was explained well and the service was professional. More

by MARCHRISTI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve - shuttle driver

October 16, 2024

Dealership Rating
Employee Rating

Sat there for over 2 hours and they haven’t even touched my car for an oil change. They kept giving us a longer time when we would ask. Idk how it can go from less than one hour to three hours. Wont be comi More

by Lindeysanders
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

October 16, 2024

Dealership Rating
Employee Rating

Enrique was polite and respectful, and seemed knowledgeable, but the wait time was ridiculous. I was not notified that my car was done, only that the inspection was done. It was another almost 2 More

by con64659100
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Davis

October 15, 2024

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Was quoted over the phone $30 dollars less than i paid and when i got there they tried to give me service i did not request. What a hassle. More

by BigTony
Service Price Transparency
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Recommend Dealer
No

October 11, 2024

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Employee Rating

Always friendly. The texting technology works well by keeping you informed every time so you know what to expect. More

by bolivarsfamily
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 06, 2024

Dealership Rating
Employee Rating

I was very disappointed that I left my car overnight and it was left unlocked. Inside my car was $7000 worth of tools. More

by Flyfisher
Service Price Transparency
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Recommend Dealer
No

October 04, 2024

Dealership Rating
Employee Rating

Enrique is a great advisor, and he had me in and out of the service department quickly. He was courteous, and very helpful. More

by ritap19650
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 02, 2024

Dealership Rating
Employee Rating

It's the worst scam that's ever happened to me. From the sales service to the mechanical service, they believe that because you are an immigrant they can treat you like an idiot More

by PIPEMABU
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Andrew Bailey, Daniel Ryan

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