Excelente atención del vendedor, aunque la experiencia
con el área financiera dejó mucho que desear.
El vendedor fue impecable desde el primer momento: atento, claro, resolutivo y muy comprometido con
con el área financiera dejó mucho que desear.
El vendedor fue impecable desde el primer momento: atento, claro, resolutivo y muy comprometido con encontrar la mejor opción para nosotros. Se nota cuando alguien disfruta lo que hace, y en este caso, marcó la diferencia.
Lamentablemente, el mismo nivel de profesionalismo no se reflejó en el área financiera. Durante el proceso, el financista mostró una actitud bastante hostil, con respuestas secas y poco predisposición a colaborar. En momentos donde se necesitaba claridad, su trato más bien generó tensión e incertidumbre.
Una lástima que esa parte haya opacado, en parte, una gestión comercial que fue excelente.
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by Anmy Rodriguez
Apr 07, 2025 -
Doral Hyundai responded
Anmy, gracias por compartir tu experiencia con nosotros en Doral Hyundai. Nos alegra saber que el vendedor brindó un servicio excepcional y lamentamos que la interacción con el área financiera no haya estado a la altura de tus expectativas. Apreciamos tus comentarios y trabajaremos para mejorar en esas áreas.
Enrique was exceptional.
Awesome customer service! I would recommend 100% to all my relatives. The best!
Awesome customer service! I would recommend 100% to all my relatives. The best!
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by fabioo.suarezz
Jan 20, 2025 -
Doral Hyundai responded
We're delighted to hear Enrique provided exceptional service at Doral Hyundai! Thank you for recommending us, and we look forward to assisting your relatives in the future.
Excelente servicio, nuestro segundo léase con el mismo
agente ya que siempre nos ha atendido bien, muy al pendiente de nosotros, con llamadas y mensajes.
agente ya que siempre nos ha atendido bien, muy al pendiente de nosotros, con llamadas y mensajes.
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by Loismar Rivas
Jan 08, 2025 -
Doral Hyundai responded
Loismar, gracias por compartir tu experiencia positiva con nuestro equipo en Doral Hyundai. Nos alegra saber que has recibido un excelente servicio y esperamos seguir atendiéndote en el futuro. ¡Gracias por elegirnos nuevamente!
The car was most of the time is out of service or very
deficient. I was expecting receive a clean car as has been done before
deficient. I was expecting receive a clean car as has been done before
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by oamc2707
Service Price Transparency
Dec 23, 2024 -
Doral Hyundai responded
Thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced and will work on improving our service at Doral Hyundai. Please feel free to reach out if there's anything specific we can do to assist you further!
Everyone was very professional and helpful.
Enrique the salesman worked to give as the best deal
Enrique the salesman worked to give as the best deal
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by sspinzon
Other Employees Tagged:
Ruben the Manager, he was very proactive and helpful us to get what we wanted
Dec 17, 2024 -
Doral Hyundai responded
We appreciate your feedback and review of Doral Hyundai! Enrique will be glad to know that you left satisfied with your purchase. Let us know if you need help with anything else in the future! Safe travels in your new ride. Happy holidays!
For me the it’s not about the dealership it’s about the
people that work there and my sales man was excellent Enrique Montejo went out of his way to help me with the lease of my 2025 Santa Fe. Everything w
people that work there and my sales man was excellent Enrique Montejo went out of his way to help me with the lease of my 2025 Santa Fe. Everything went smoothly including the return of my 2022 Santa Fe.
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by Alsina
Dec 02, 2024 -
Doral Hyundai responded
Congratulations on your new 2025 Santa Fe, Alsina! We truly appreciate your thoughtful feedback and are grateful for customers like you. Enrique will be glad to know that his efforts positively impacted your car-buying experience here at Doral Hyundai. Travel safe and come back to see us whenever we can be of assistance along the way!
Excellent service from Enrique Montejo.
He went above and beyond to get me what I wanted.
He went above and beyond to get me what I wanted.
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by davealfag
Nov 04, 2024 -
Doral Hyundai responded
It's always rewarding to learn that our team went above and beyond for a valued guest here at Doral Hyundai, Dave! We truly appreciate your feedback and look forward to working with you again down the road.
More than EXCELLENT attention and help provided by
ENRIQUE MONTEJO. I think that he could be easily considered the BEST sales person you have at this dealer.
ENRIQUE MONTEJO. I think that he could be easily considered the BEST sales person you have at this dealer.
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by roberto.pareja
Oct 04, 2024 -
Doral Hyundai responded
Roberto, thank you for recognizing Enrique's exceptional service at Doral Hyundai! We're so glad to hear he made such a positive impression. We appreciate your feedback and look forward to serving you again in the future!
The staff is always very friendly and helpful.
Service was done in a timely manner!
Service was done in a timely manner!
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by ingridchjover
Service Price Transparency
Sep 17, 2024 -
Doral Hyundai responded
Our service team at Doral Hyundai strives to provide helpful and friendly service, so you're review is greatly appreciated, Ingrid! We look forward to your next service visit.
Very good atmosphere, everyone was kind and accomodating,
will definitely continue leasing vehicles from this dealership!
will definitely continue leasing vehicles from this dealership!
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by mat.perei
Sep 05, 2024 -
Doral Hyundai responded
It's rewarding to learn that you enjoyed the atmosphere and service at Doral Hyundai, Mat! We look forward to assisting you with your future leases.