Enrique Lance

Afraid I can’t recommend these guys anymore. After the dad sold it, it’s gone to xxxx. Brought my mother‘s car in to sell to Enrique. Because it was late on a Friday, I left the car and he sa After the dad sold it, it’s gone to xxxx. Brought my mother‘s car in to sell to Enrique. Because it was late on a Friday, I left the car and he said they’d mail the check (I had a sales receipt). Two weeks later, no check, I called. Enrique said it would be in the mail that week. Three more weeks pass, I’m calling and get no response from Enrique, so I finally called and talked to another sales rep who says he’s “been in Vegas”. I’m hot by now and tell him I don’t care where he’s been, they’ve had my Mom‘s car for over a month, either I need a check or I report it stolen. Enrique calls me back and says they accidentally mailed her check to her old address (I gave him her new address and license when I was there.) He then says I need to come pick up her car because I “was rude to his staff”?! FFS you’ve had her car over a month, I have a sales contract, xxxx no I’m not letting you use her car for free that long, you’re buying the car. Rather than trust them I drive 45 minutes again to pick up a replacement check - and the little f*xxxx deducted a $60 FEE for a replacement check for THEIR mistake! Here‘s the kicker, he was LYING all along; they never mailed a check to her old address because it was never forwarded with her mail. So Enrique ripped off an elderly woman for $60, caused me to have to drive an hour an a half to get the new check, and lied to me the whole time just to cover his skank butt. Just stay away from this filthy place. More

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Luis Ixcolin has been very helpful and very patient with us during the time of our visit. He stayed with us until our unit was released to us and offered help on navigating the use of the car since this is us during the time of our visit. He stayed with us until our unit was released to us and offered help on navigating the use of the car since this is our first KIA car. This dealership made everything easy on us and we didn't have to go back and forth just to get a good deal because Lance gave us the best deal that we could get, he endorsed us to Luis Blanco to ensure that he will help us get what we needed. We will definitely come back here for our next company car. As of now, we are liking our KIA and this changed our line of cars, switching from Toyota to KIA was a good decision. They helped us saved money and still get a very good quality car. KIA K4 is a great car! More

by admin50 Verified Customer Verified Customer

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Thank you Kia! ! One of the best decisions I made was with Kia!!! Thank you ! One of the best decisions I made was with Kia!!! Thank you More

by ruth.martinez108 Verified Customer Verified Customer

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Danny and the dealership always put the customer first. They’re quick even when I don’t have an appointment. They’re quick even when I don’t have an appointment. More

by Stoptheif1 Verified Customer Verified Customer

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Excelent infrastructure. Awesome people. No push, no rush, no pressure. Great to make business with. Awesome people. No push, no rush, no pressure. Great to make business with. More

by mauro_molini Verified Customer Verified Customer

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Service Beyond Expectations. Working in the Automotive Industry for 40 years I hjave seen a lot of Dealerships. Some good and a lot bad. This is one of the best Dealerships in th Working in the Automotive Industry for 40 years I hjave seen a lot of Dealerships. Some good and a lot bad. This is one of the best Dealerships in the Houston area. I have bought four Kias fromthem because of the Caring People that work at this Dealership. They all deserve five Stars. More

by mgoppert Verified Customer Verified Customer

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Great service, and everyone here are nice! Will come back to do more services in the future! Will come back to do more services in the future! More

by dan1el023 Verified Customer Verified Customer

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This was my 9th Kia at this location. Enrique said my 10th one is free. Enrique said my 10th one is free. More

by SOMARJ2902 Verified Customer Verified Customer

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Enrique and the team are top notch always going above and beyond. I love doing business with them. beyond. I love doing business with them. More

by Stoptheif1 Verified Customer Verified Customer

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What a great experience I had here. Ray, Nick, Luis were awesome people to do business with! Great place with awesome people! Ray, Nick, Luis were awesome people to do business with! Great place with awesome people! More

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