Check out Emma Thornton's reviews on DealerRater

June 25, 2026

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Excellent service very knowledgeable service writer and extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing More

by dillionhoxit43

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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Jun 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 13, 2026

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She was very helpful, friendly, and offered efficient fast service .one two three four five fast service .one two three four five More

by EVEHAG

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford

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Jun 15, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 29, 2026

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Very simple and convenient Easy to talk with and very responsive, courtesy and professional Timely responsive, courtesy and professional Timely More

by ejdyal

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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May 29, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 24, 2026

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The service was great, everybody was very polite, took care of what was needed definitely recommend. care of what was needed definitely recommend. More

by TONIMAYOO04

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 23, 2026

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My service was so easy to set up! When they changed it from me taking it to coming to me made it my day! When they changed it from me taking it to coming to me made it my day! More

by TYBEFARMS

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 16, 2026

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Good job, but backed into the light pole with my truck. Got parts ordered though. Got parts ordered though. More

by Donnie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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May 18, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

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They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks. Also provided service in a very suitable amount of time. Thanks. More

by Ricky Bobby

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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May 14, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 05, 2026

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Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well. The mechanics were very detailed and explained everything to me well. More

by ALLENWILLIAMS210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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May 05, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 22, 2026

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Excellent service and communication Excellent service from the technician I look forward to using this service again from the technician I look forward to using this service again More

by colemanje02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Apr 22, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 17, 2026

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The service dept exceeds expectations Chris,Chris,Emma Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! More

by PapaT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Apr 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Emma Thornton

Mobile Service Coordinator

Mike Burch Ford Blackshear

16 Reviews of Emma Thornton

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