Emma Thornton
Emma Thornton at Mike Burch Ford Blackshear

Emma Thornton

Mobile Service Coordinator

Mike Burch Ford Blackshear

304 Ware Street
Blackshear, GA 31516

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Emma Thornton

June 25, 2026

Dealership Rating
Employee Rating

Excellent service very knowledgeable service writer and extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing More

by dillionhoxit43
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 13, 2026

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Employee Rating

She was very helpful, friendly, and offered efficient fast service .one two three four five More

by EVEHAG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford

Jun 15, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 29, 2026

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Employee Rating

Very simple and convenient Easy to talk with and very responsive, courtesy and professional Timely More

by ejdyal
Recommend Dealer
Yes

Other Employees Tagged: Emma Thornton

May 29, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 24, 2026

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Employee Rating

The service was great, everybody was very polite, took care of what was needed definitely recommend. More

by TONIMAYOO04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 23, 2026

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My service was so easy to set up! When they changed it from me taking it to coming to me made it my day! More

by TYBEFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 16, 2026

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Employee Rating

Good job, but backed into the light pole with my truck. Got parts ordered though. More

by Donnie
Recommend Dealer
Yes
May 18, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

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Employee Rating

They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks. More

by Ricky Bobby
Recommend Dealer
Yes

Other Employees Tagged: Emma Thornton

May 14, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 05, 2026

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Employee Rating

Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well. More

by ALLENWILLIAMS210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 22, 2026

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Employee Rating

Excellent service and communication Excellent service from the technician I look forward to using this service again More

by colemanje02
Recommend Dealer
Yes

Other Employees Tagged: Emma Thornton

Apr 22, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 17, 2026

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Employee Rating

The service dept exceeds expectations Chris,Chris,Emma Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! More

by PapaT
Recommend Dealer
Yes

Other Employees Tagged: Emma Thornton

Apr 20, 2026

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

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