Emma Lutz
Emma Lutz at Marlow Ford
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Emma Lutz

Finance Manager

Marlow Ford

1021 US-211 West
Luray, VA 22835

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Emma Lutz

June 02, 2024

Dealership Rating
Employee Rating

I am always treated good at this Dealership. They always get my car done on time and alert me if something else is wrong. All the workers are polite. More

by patricia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Marlow Ford responded

Thank you for your amazing review! I'm so glad everything worked out well--we always strive to be friendly and alert, and we're happy that you're happy! Have a great day!

January 27, 2024

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Great salesman and dealer, very smooth transaction. Would definitely recommend this company for your next Ford. More

by kkmath3881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver, JW Painter

Jan 29, 2024

Marlow Ford responded

We are so ecstatic to hear about your amazing time here at Marlow Ford! We are glad everything went smoothly and can't wait to see you when you are in need of anything!

December 10, 2023

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Good service. Good service, helpful personnel, don't have anything to complain about. Emma did a very nice job. More

by rod25
Recommend Dealer
Yes

Other Employees Tagged: Emma Lutz

Dec 11, 2023

Marlow Ford responded

We are very glad you enjoyed our service here at Marlow Ford. We have to agree Emma is a miracle worker!

December 04, 2023

Dealership Rating
Employee Rating

We recently purchased a new vehicle from Marlow. We could not have been treated better. We tried out the vehicle and decided we wanted to buy it. We were unable to get our schedule together to go More

by cassie.painter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JW Painter

Dec 04, 2023

Marlow Ford responded

Wow, thank you for the glowing review Cassie! We're thrilled to hear you had a fantastic experience purchasing your new vehicle from Marlow Ford. Our team, especially Emma, is dedicated to making the process seamless, even introducing our snazzy new e-sign and valet delivery service. Cheers to many miles of joy in your new ride!

November 04, 2023

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The dealership was fair, honest, and they moved through the buying process very quickly and professionally. Very friendly and courteous More

by bahj59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver , Rob Stombock

Nov 06, 2023

Marlow Ford responded

Thank you for the fantastic review! At Marlow Ford, we pride ourselves on providing a fair, honest, and lightning-fast buying experience. Our friendly and courteous team is here to make your journey into your dream car not only professional but fun as well. Your satisfaction is our greatest achievement!

June 16, 2023

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I was very pleased with Marlow Ford. The salesman was very friendly and helpful. I would recommend them to everyone. More

by dawn.meredith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver , Rob Stombock

Jun 16, 2023

Marlow Ford responded

Wow, thank you so much for your fantastic five-star review! We're thrilled you had a great experience at Marlow Ford. Our team takes pride in providing friendly and helpful service, and we're delighted that you felt that way too. Are you recommending us to everyone? You just made our day! We're here to serve and assist. If you or anyone you know ever needs automotive help or wants to embark on a thrilling car-buying journey, we'll be ready to make it an extraordinary experience. Thank you again for your kind words, and we look forward to seeing you again in the future! 🌟🚗😊

May 27, 2023

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Employee Rating

I have found Marlow Ford to be a very good dealership to purchase a new Ford vehicle from. I feel that they employ good reputable people that are very knowledgeable about the Ford brand and product offering More

by Fravel’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver, JW Painter

May 30, 2023

Marlow Ford responded

Wow! Your excellent feedback, Fravel's, blows us away, and we're thrilled to have met and exceeded your expectations at Marlow Ford! Our exceptional team of reputable experts takes immense pride in delivering a delightful buying experience and surpassing expectations to ensure you drive off in the Ford vehicle of your dreams. Thank you for choosing us as your dealership of choice—we're honored to have played a part in your Ford journey!

May 12, 2023

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Marlow Ford and the staff always make me feel welcome and I am in and out so quickly. Who ever knew buying a car would be so quick and comfortable Thank you marlow ford for making my experience So easy More

by bboolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver , Rob Stombock

May 15, 2023

Marlow Ford responded

Thank you Lynne and Walker for sharing your positive experience with us! We are thrilled to hear that you found our staff to be welcoming and efficient. At Marlow Ford, we strive to make car buying and servicing as easy and stress-free as possible. We appreciate your business and look forward to seeing you again soon!

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