Frank and Emily were extremely helpful and accommodated
the financial situation i was in aat that moment
the financial situation i was in aat that moment
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by ANGELINAJUBA
Verified Customer
Verified Customer
Other Employees Tagged:
Frank Valanzola
Nov 07, 2024 -
Honda of Toms River responded
Thank you for your kind words! We're thrilled to hear that Frank and Emily were able to assist you during your visit to Honda of Toms River. We strive to accommodate the needs of all our customers, and it’s great to know we could help you with your financial situation. We look forward to serving you again in the future!
Sincerely,
The Honda of Toms River Team
Have not experienced the service center yet.
But overall experience so far has been excellent
But overall experience so far has been excellent
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by THELLE3
Verified Customer
Verified Customer
Nov 07, 2024 -
Honda of Toms River responded
Thank you for your positive feedback! We're thrilled to hear that your overall experience with Honda of Toms River has been excellent so far. We look forward to welcoming you to our service center in the future. If you have any questions or need assistance, please feel free to reach out.
Sincerely,
The Honda of Toms River Team
The sales and service people were very friendly and
helpful. Our sales associate was knowledgeable, patient and attentive to our needs. It was a very pleasant experience.
helpful. Our sales associate was knowledgeable, patient and attentive to our needs. It was a very pleasant experience.
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by Dave
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adel Kamel, Mike in service dept.
Nov 04, 2024 -
Honda of Toms River responded
Thank you for your wonderful review! We're thrilled to hear that our sales and service team at Honda of Toms River provided you with a friendly and helpful experience. We always strive to be attentive to our customers' needs and it's great to know we hit the mark with you. We look forward to welcoming you back next time!
Sincerely,
The Honda of Toms River Team
Very clean, professional and honest about what work needs
to be done and what can wait.
to be done and what can wait.
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by Heather
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Honda of Toms River responded
Thank you for your wonderful review! We appreciate you taking the time to share your experience with Honda of Toms River. Our team is committed to providing honest and professional service, and we're glad to hear that our efforts made a positive impression. We look forward to seeing you again in the future!
Sincerely,
The Honda of Toms River Team
Fast and professional service.
The staff was friendly and helpful. I was in and out in about an hour.
The staff was friendly and helpful. I was in and out in about an hour.
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by MSPURS2828
Verified Customer
Verified Customer
Other Employees Tagged:
Dean Textor
Oct 17, 2024 -
Honda of Toms River responded
Thank you for your wonderful review! We're thrilled to hear that you experienced fast and professional service at Honda of Toms River. Our team is dedicated to providing friendly and helpful assistance, and it's great to know we met your expectations. We look forward to seeing you again soon!
Sincerely,
The Honda of Toms River Team
Every one at the dealership was friendly and very
helpful. I would recommend this dealership to my family and friends
helpful. I would recommend this dealership to my family and friends
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by FISHYROBO65
Verified Customer
Verified Customer
Other Employees Tagged:
Adel Kamel
Oct 16, 2024 -
Honda of Toms River responded
Thank you so much for your wonderful review! We truly appreciate your kind words about the friendly and helpful team at Honda of Toms River. Your recommendation to family and friends means the world to us. We look forward to welcoming you back in the future!
Sincerely,
The Honda of Toms River Team
Be very careful when dealing with Emily Seaman.
I strongly recommend not to deal with her or to record the whole interaction on video. She is a dishonest, bottom feeder salesperson that does not di
I strongly recommend not to deal with her or to record the whole interaction on video. She is a dishonest, bottom feeder salesperson that does not disclose the fees and is desperate to make a sale any possible way. After she totally disregarded what color interior we wanted she brought in the wrong color interior car and still tried to lie and manipulate us saying that we asked for the same color interior we had in the previous car. She has extremely phony personality, after we told her we don't want to proceed with the lease unless they explain all the charges all her "friendliness" disappeared and she was rude and did not even acknowledge us the next day when we were waiting in the lobby. Chris in the finance dept. is obnoxious and pushy as well. Made us wait to sign the papers and when we finally were ready to review the paperwork told us that he was late for dinner with his wife and needed to leave by 5 pm. Needless to say it was 5:07 pm at the time. When we told him the next day that we do not want to proceed with the lease because he and Emily did not disclose the fees and he made my husband sign electronically using the signature pad without explaining or even showing the numbers and rushed us out, he started raising his voice and called my husband a liar. Chris is extremely unprofessional, rude and unpleasant. After I had enough of this circus and told the dealership that I m planning to file a claim in order to get the money I put down for the wrong ordered car, Garrett came into picture and finally was professional about the situation, apologized for Chris's behavior and refunded our money after a few days. We have been buying and leasing Hondas for years and never had such a horrible experience. The office is run like a used car dealership. Be careful what you sign and don't rush even when the pressure you into signing right away. They pretend to give you a discount while adding fees to make up for it. The same day we went to Eatontown and financed the car with the desired color at a very attractive price. It was a pleasure to deal with Eatontown dealership where they explained everything and disclosed all the fees. Beware of Emily and Chris, they work together to mislead you and trick you into signing.
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by olgatlf
Oct 15, 2024 -
Honda of Toms River responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Robert Helle | Sales Director
(732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com
Honda Toms river located at route 37 is a cool place.
The staff is very friendly and customer service is amazing.
The staff is very friendly and customer service is amazing.
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by IRFAN_JABBAR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jay Ahmed,
Robert Helle Jr
, Mario A, Mark Gianchiglia, Darlene Keats, Doug Lazaro, Ashley Meulendyk, Jamel Pitts, Joseph Sabatino
Oct 11, 2024 -
Honda of Toms River responded
Thank you for your wonderful review! We're thrilled to hear that you found Honda of Toms River to be a cool place with friendly staff and amazing customer service. Our team is dedicated to providing the best experience possible, and your feedback means a lot to us. We hope to see you again soon!
Sincerely,
The Honda of Toms River Team
Very professional- kept us update on the progress.
Would definitely recommend to my friends and family. Great service
Would definitely recommend to my friends and family. Great service
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by Kray66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jay Ahmed
, Dean Textor
Oct 07, 2024 -
Honda of Toms River responded
Thank you for your wonderful review! We’re thrilled to hear that you had a professional experience with us at Honda of Toms River and appreciated our updates on the progress. Your recommendation means a lot to us! We look forward to serving you and your friends and family in the future.
Sincerely,
The Honda of Toms River Team
They sold me a used car with electrical issues and making
crazy noises right after paying cash for it. Now they don’t want to return any phone calls or voicemails
crazy noises right after paying cash for it. Now they don’t want to return any phone calls or voicemails
More
by RENATARAE1223
Verified Customer
Verified Customer
Other Employees Tagged:
Maria Springer, Frank Valanzola
Oct 07, 2024 -
Honda of Toms River responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Robert Helle | Sales Director
(732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com