Emily was a pleasure to work with and negotiations were
reasonable and respectful. We’ve already recommended her and Tom’s River Honda to family due to the no-nonsense experience.
reasonable and respectful. We’ve already recommended her and Tom’s River Honda to family due to the no-nonsense experience.
More
by PMAZZA
Verified Customer
Verified Customer
Jan 20, 2025 -
Honda of Toms River responded
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with Emily at Honda of Toms River. It's great to know that you found our negotiations reasonable and respectful. We truly appreciate your recommendation to family and friends! We look forward to serving you again in the future.
Sincerely,
The Honda of Toms River Team
Emily was great, she found me the type of vehicle I was
looking for and in the price range I wanted.
looking for and in the price range I wanted.
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by Stephen
Verified Customer
Verified Customer
Jan 18, 2025 -
Honda of Toms River responded
Thank you for your feedback! We’re so glad to hear that Emily was able to help you find the perfect vehicle within your price range. We truly appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Honda of Toms River Team
Emily was amazing!
Enjoyed the experience and was very fast. Found me a great deal!
Enjoyed the experience and was very fast. Found me a great deal!
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by DELEONIRIS8
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2025 -
Honda of Toms River responded
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience at Honda of Toms River and that Emily was able to assist you with a great deal. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
The Honda of Toms River Team
Everyone I dealt with was very courteous and
professional. I felt very comfortable with Emily and was quite at ease while in the building.
professional. I felt very comfortable with Emily and was quite at ease while in the building.
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by QUEENHELENE05
Verified Customer
Verified Customer
Jan 18, 2025 -
Honda of Toms River responded
Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with Emily at Honda of Toms River. Our team takes pride in providing a comfortable and professional atmosphere for our customers. We look forward to welcoming you back for your next visit!
Sincerely,
The Honda of Toms River Team
Emily was great.
Friendly, not pushy. Knew her product.
Did not like Frank. Had to insist on checking additional bank rates. Not fond of extreme warranty negotiat
Friendly, not pushy. Knew her product.
Did not like Frank. Had to insist on checking additional bank rates. Not fond of extreme warranty negotiations
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by SHEREEMCG
Verified Customer
Verified Customer
Other Employees Tagged:
Frank Valanzola
Jan 18, 2025 -
Honda of Toms River responded
Thank you, Emily, for your feedback! We're glad to hear that Emily provided you with a friendly and knowledgeable experience at Honda of Toms River. We appreciate your honesty regarding your interaction with Frank and will take your comments into consideration to improve our service. If you have any further concerns, please feel free to contact us. We hope to see you again!
Sincerely,
The Honda of Toms River Team
Very good and prompt response.
Friendly staff. Wonderful deal on my new car. Highly recommend.
Friendly staff. Wonderful deal on my new car. Highly recommend.
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by TLAMGNA
Jan 15, 2025 -
Honda of Toms River responded
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Honda of Toms River and that you found a wonderful deal on your new car. Our friendly staff is always here to help, and we appreciate your recommendation. We look forward to seeing you again soon!
Sincerely,
The Honda of Toms River Team
Well, after I posted my initial review on this site
(posted on December 9th ) of this dealership and their unethical practices, I received an email from Honda of Tom’s River later that same day congrat
(posted on December 9th ) of this dealership and their unethical practices, I received an email from Honda of Tom’s River later that same day congratulating me on the purchase of my Certified preowned CRV. Attached to this welcome email was my 182 point inspection checklist, my vehicle history report, and the certified Pre-Owned Vehicle warranty booklet. I purchased my vehicle and left the dealership on December 4, 2024 and received this “welcome” email on December 9, 2024. The 182 point checklist was signed by the service technician and service manager on December 6th, two days after I left the dealership and by some miracle my signature appeared on the document with a signature date of December 9th, five days after I had left the dealership. I contacted the dealership on December 10th to report this issue and spoke to one of the managers. I expressed my concern as to how they could have certified vehicle two days after I had left the dealership with the vehicle, and most importantly, informed her of their unethical practices. This particular manager needed to confirm my accusation and contacted me back the next day on December 11th and assured me that the vehicle had been certified completely on November 30th when it arrived at the dealership and that the reason “my” signature was there is that they wanted to try to pass the paperwork along to complete everything to make it “easier on me“!
I have since left multiple messages for the general manager to find a way to rectify this problem. Since I’m not sure if this car is actually certified, I wanted to take it to another Honda dealership since I have no trust in this dealership, and have Honda of Toms River handle the expense. I also am unsure as to what my warranty is, and what is covered. Additionally, I have tried to have a discussion with the dealership about how they lowballed me in my trade-in, which I know was to get more money at my expense. No one from the dealership will talk to me because of their fear that I am going to take legal action, even though my messages have stated I am willing to have a discussion with them.
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by PATTISMITH1005
Other Employees Tagged:
Manny Martinez, Delia Mensch
Jan 10, 2025 -
Honda of Toms River responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Robert Helle | Sales Director
(732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com
Getting my brand new car was a quick and easy experience
all thanks to Emily !
all thanks to Emily !
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by NIKKIBErtelson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adel Kamel
Jan 05, 2025 -
Honda of Toms River responded
Thank you for your fantastic review! We’re thrilled to hear that your experience at Honda of Toms River was quick and easy, thanks to Emily. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your brand new car!
Sincerely,
The Honda of Toms River Team
Staff is knowledgeable and friendly.
Felt we received a good price which is why we drove from Burlington county. Local dealership would not budge. Their loss.
Felt we received a good price which is why we drove from Burlington county. Local dealership would not budge. Their loss.
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by LUD1956
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adel Kamel, Darlene Keats
Jan 03, 2025 -
Honda of Toms River responded
Thank you for your fantastic review! We’re thrilled to hear that you found our staff knowledgeable and friendly at Honda of Toms River. We appreciate you making the trip from Burlington County and are glad you felt you received a great price. We look forward to assisting you again in the future!
Sincerely,
The Honda of Toms River Team
Very helpful and not pushy.
Great people to deal with!!! I was in a tough spot and Emily Seaman understood and got me in my new wheels asap! And right where I needed to be finan
Great people to deal with!!! I was in a tough spot and Emily Seaman understood and got me in my new wheels asap! And right where I needed to be financially.
More
by MJSGURAL
Verified Customer
Verified Customer
Dec 27, 2024 -
Honda of Toms River responded
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Emily Seaman at Honda of Toms River. It's wonderful to know that she was able to help you in a tough spot and get you into your new wheels while meeting your financial needs. We appreciate your feedback and look forward to assisting you again in the future!