Emily Rooney

Emily was great and knowledgeable of the Lyriq. Came in for a test drive and didn’t anticipate buying the same day but somehow I did. She wasn’t aggressive and very straightforward. Definitely appr Came in for a test drive and didn’t anticipate buying the same day but somehow I did. She wasn’t aggressive and very straightforward. Definitely appreciate her honesty and experience from a fellow Lyriq owner. More

by tu.bui826 Verified Customer Verified Customer

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The company itself was not bad at all. Place was easy to find and clean. The welcome person was a pleasant greeter. Dealing with Emily was spectacular. She was kind, warm, friendly and Place was easy to find and clean. The welcome person was a pleasant greeter. Dealing with Emily was spectacular. She was kind, warm, friendly and very knowledgable. Kara was frustrating to work with, that is how we ended up with Emily. Kara talked down to you as if you didn't have a brain cell. Very arrogant. Craig the general manager was amazing. He was patient, kind and understanding. ALWAYS returned my call and his follow through was spot on. The only other issue we had was with the finance dept. The gal there was very snooty. She didn't give us all the paperwork that was needed while we were there however, made us pay another company to do all the paperwork as we were out of town buyers. 3 days after we bought the SUV we received a package in the mail with paperwork to sign and get notarized as well as a VIN check done. When I called the finance person she was very passive aggressive and couldn't understand or wouldn't understand where I was coming from. She doesn't answer her phone and doesn't call you back or email you back. She is very difficult to work with. Overall, because of Emily and Craig, we would buy another vehicle from you even having to deal with your finance Dept. More

by matayoholdingsllc Verified Customer Verified Customer

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Crestview Cadillac has an excellent service department! ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is unmatched and I would recommend you bring your Cadillac into Crestview and ask for Ron. More

by papa_bean17 Verified Customer Verified Customer

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Emily was a delight to work with. Knowledgeable and friendly. The finance officer was also very helpful Knowledgeable and friendly. The finance officer was also very helpful More

by gregfin62 Verified Customer Verified Customer

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They have always done an excellent job taking car of the customers‼️I thank them. customers‼️I thank them. More

by PJSIMPKINS2243 Verified Customer Verified Customer

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Great purchase experience overall. Emily Rooney is extremely knowledge about the products and very helpful in ensuring I got into the right vehicle for me, Really pleasant working wi Emily Rooney is extremely knowledge about the products and very helpful in ensuring I got into the right vehicle for me, Really pleasant working with her and others I came into contact with during the process. More

by MAM Verified Customer Verified Customer

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Complete experience went very smooth. Especially appreciated non pushy, no pressure sales personal. No one jumped me upon entry!! Emily was great!, especially since I showed up unannou Especially appreciated non pushy, no pressure sales personal. No one jumped me upon entry!! Emily was great!, especially since I showed up unannounced at the end of the day and she still was able to deliver the vehicle by closing time. I also appreciated the little session with Patrick where we went over the features of the vehicle.and how to use them. I am hoping the service department visits go as well as the sale. Thank you Emily More

by jrdehaan Verified Customer Verified Customer

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Emily was very knowledgeable and patient as we looked at many Lyriq models. Whole process was smooth and efficient. many Lyriq models. Whole process was smooth and efficient. More

by AJIT2000SHAH Verified Customer Verified Customer

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Everyone from the “greeter” to the sale force were extremely polite & upbeat. The saleswoman was very efficient & had great patience with an older guy. extremely polite & upbeat. The saleswoman was very efficient & had great patience with an older guy. More

by tomp8 Verified Customer Verified Customer

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Friendly and informative courteous sales people and staff was willing to help and answer questions very knowledgeable about vehicles was willing to help and answer questions very knowledgeable about vehicles More

by Slimgoody1111 Verified Customer Verified Customer

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