Emily Gonzalez
Emily Gonzalez at Hillside Toyota
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Emily Gonzalez

Rent-a-Toyota Rep

Hillside Toyota

139-65 Queens Blvd.
Jamaica, NY 11435

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2 Reviews

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Spanish Spanish

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2 Reviews

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2 Reviews of Emily Gonzalez

August 22, 2024

Dealership Rating
Employee Rating

Neechi (sorry if I spelled wrong) was welcoming, lighthearted and descriptive about the information I needed to know. Was not pushy and understood the high cost of the repair I may need to do. Gave More

by SilverCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Hillside Toyota responded

Thank you for your positive feedback! We're glad to hear that Nishi (I believe this is the correct spelling) provided such a welcoming and helpful experience. We strive to offer clear information without being pushy, especially when it comes to potentially costly repairs. We appreciate your understanding about the slight delay with valet pickup and are pleased you enjoyed our facility. Your satisfaction is important to us, and we're happy we could assist you effectively.

August 06, 2024

Dealership Rating
Employee Rating

Mr. Baker was very patient and explained the condition and repairs made to our vehicle clearly. We were contacted as soon as our vehicle was ready and kindly recieved a rental (insurance paid) to use duri More

by jalade701
Recommend Dealer
Yes

Other Employees Tagged: Kevin Baker

Aug 06, 2024

Hillside Toyota responded

Thank you so much for your kind words and feedback! We're thrilled to hear that Mr. Baker provided you with exceptional service and clear communication about your vehicle's condition and repairs. It's great to know you found the process convenient and appreciated the rental car during the short time your vehicle was in the shop. We will definitely pass on your praise to Mr. Baker and recognize his outstanding efforts. If there's anything else we can do for you, please let us know. Thank you for choosing us, and we look forward to serving you again in the future!

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