Emily Allen
Emily Allen at Ourisman Ford of Manassas

Emily Allen

F&I Manager

Ourisman Ford of Manassas

8820 Centreville Rd
Manassas, VA 20110

Contact Me
4.6
27 Reviews

Born and raised locally in VA. Love to box, have a black belt in Taekwondo. Strive to provide excellent customer service to all of Ourisman's clients.

Dealership Experience

3 yrs, 9 mos

4.6

27 Reviews

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27 Reviews of Emily Allen

March 04, 2026

Dealership Rating
Employee Rating

Caden provided excellent service. I’ve bought allot of cars before and this was one of the smoothest transactions. I got a great deal with my trade in and a decent interest rate. This More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Broertjes

Mar 04, 2026

Ourisman Ford of Manassas responded

Hi Victor! We're glad to hear that Caden provided an excellent experience! Thank you for choosing Ourisman Ford of Manassas and for sharing your recommendation. Enjoy your car!

March 03, 2026

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It was a great experience buying and getting a truck delivered from Ourisman. Painless and the team took care of all the details. More

by Hgk26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vasquez

Mar 03, 2026

Ourisman Ford of Manassas responded

We're so pleased you had a seamless truck buying and delivery experience with our team! Thank you for choosing Ourisman Ford of Manassas and for sharing your feedback – safe travels!

March 03, 2026

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Najem help me purchase a Toyota Tundra he was great would definitely recommend made everything very easy for me Emily also was great and helped me finance the truck More

by Hosvin
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2026

Ourisman Ford of Manassas responded

Hi Hosvin, we're glad to hear that Najem and Emily made your purchase at Ourisman Ford of Manassas smooth and easy. Enjoy your Toyota Tundra! Safe travels!

March 02, 2026

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I had a great experience working with Jimmy during the purchase of my F-150. He was extremely patient and took the time to explain every detail clearly, making sure I understood the numbers, options, and More

by Anthony Ledee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bazan

Mar 03, 2026

Ourisman Ford of Manassas responded

Hi Anthony, we're pleased to read of your wonderful experience with Jimmy and our team. Congratulations on your Ford F-150, and we truly appreciate your kind words! - Ourisman Ford of Manassas

March 01, 2026

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We had an absolutely outstanding experience purchasing our Lariat truck, and Najem made the entire process seamless from start to finish. He was knowledgeable, patient, and incredibly professional — no pr More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Najem Mafton

Mar 03, 2026

Ourisman Ford of Manassas responded

Thank you, Tony! We're happy to hear that Najem made your truck-buying experience at Ourisman Ford of Manassas enjoyable and seamless. We look forward to serving you again. Congratulations on your Lariat!

February 23, 2026

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Caden was great! Took his time showing us cars and made sure we knew there was no pressure with this sale. Would recommend working with Caden and Emily in finance was More

by Hessjenny110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Broertjes

Feb 24, 2026

Ourisman Ford of Manassas responded

We’re glad that Caden from sales and Emily in finance made your experience at Ourisman Ford of Manassas a positive one! Thank you for sharing your feedback and recommending our team. Enjoy your car!

November 13, 2025

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Emily is a great sales person. She is very knowledgeable about all of the vehicles. Her warm smile and friendly approach do not make you feel pressured to purchase a car. She is ha More

by nsilvis21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Broertjes

Nov 14, 2025

Ourisman Ford of Manassas responded

We’re glad you had such a positive experience with Emily! Thank you for choosing Ourisman Ford of Manassas and for sharing your feedback. Safe travels in your new car!

November 12, 2025

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Worst experience ever! Had a deal in place to get a truck driving 3 hours to get it. Told sales person we would be there at 10:30 arrived at 10:20 with a phone call that More

by oglevee12
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Elijah Conner, Caden Broertjes

Nov 12, 2025

Ourisman Ford of Manassas responded

Ashley, we are sorry to hear about the frustrations you had when attempting to purchase a pre-owned truck from our dealership. We offer two methods to buy: Online remote deals and in-person. We had offered you the opportunity to move forward with a remote purchase, and you decided to decline and show up in person. Unfortunately, another customer showed up earlier in the morning on that same vehicle and was proceeding with the purchase when you showed up. Emily and Elijah did inform you of this policy when discussing the purchase with you. It has nothing to do with financing a vehicle, but the only way we can secure a pre-owned vehicle is if we process the paperwork for the deal remotely or in person. Emily did give you a call when the other customers arrived to test drive the truck, to let you know. When the other customers decided to purchase the truck while you were there, we understand that there were some expletives said to our team and directed towards those customers. That is not a situation we prefer to happen in our dealerships, and that is why we are direct and honest in explaining our policies and procedures around pre-owned vehicle purchases. In one of the text communications from the day prior, Emily sent you this message: “I cannot hide a whole F-150. We do not take deposits; however, I can keep you updated on the status of the truck.” The reply received was, “Take it to a local Walmart parking lot.” We clearly can’t do that for insurance and theft purposes. We are sorry that the purchase didn’t work out, and in pre-owned sales on vehicles in high demand, these situations can happen when multiple clients are interested in purchasing the same unique vehicle. If there is any other feedback you would like to provide, you can send it directly to me at christopher.legg@ourisman.com. Christopher Legg- Customer Relations Manager Thanks, and best of luck in your vehicle search.

Nov 12, 2025

oglevee12 responded

I was told if I did not do the financing thru them that it could not be held. I was never offered another way to purchase the vehicle. Yes there were expletives and rightfully so the way you treated us. My wife and I both took a day off work and drove 3 hours each way to purchase a truck and were there earlier than we said we would be. Lies lies lies and shadiness! Virginia you have many options to buy cars I would never ever buy at Ourisman

March 13, 2025

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This dealership cheats its customers and employees. Predatory sales and discriminatory practices. I do not recommend anybody to ever share personal information with this store. More

by Scrillabobbyo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Mar 13, 2025

Ourisman Ford of Manassas responded

Good evening, we take these reviews seriously and would like to address this with you and see how we can assist. We take pride in doing business in and honest and transparent way so when a review like this happens we like to review and address it as soon as possible. We can’t locate you with the screen name on the review. You can reach me directly via email at Christopher.legg@ourisman.com so I can assist.

March 01, 2025

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Employee Rating

Everything was good, I like Julian. He is honest and he lets you know what is going on with the service on your vehicle More

by Hotwiringdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Ourisman Ford of Manassas responded

We're delighted to hear that Julian provided honest and transparent service during your visit at Ourisman Ford of Manassas. Thank you for sharing your positive experience with us!

1

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