Emilio Silva

I had a great experience as a first time buyer at Silko Honda! I knew exactly what I wanted when I walked in the door & the team was respectful of what I was looking for. When buying a car for the first ti Honda! I knew exactly what I wanted when I walked in the door & the team was respectful of what I was looking for. When buying a car for the first time, I was nervous they would be pushy about add-ons/packages that I did not want; that was not the case at all. They were helpful and kind! Emilio (sales) and Juan (finance) were both great to work with! More

by ramccall16 Verified Customer Verified Customer

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There was a bit hiccup about the numbers after I purchased. I was not satisfied then. The manager gave me a call and set a meeting with me. Explained every details. I understood the paperworks clear purchased. I was not satisfied then. The manager gave me a call and set a meeting with me. Explained every details. I understood the paperworks clearly. I like how professional and patient Kevin was while explaining. I wish all the finance people were like that. I like the sales department too. They were not pushing. They gave me options. When I was hesitant, they asked me to take time. Come another day! This is quite rare to be honest. i got $3500 off msrp for my pilot 2025 which is rare around Boston. I like their lifetime warranty too More

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good explanation from the manager on the finance thing! It was confusing at the beginning. I am glad they set up a meeting to discuss it clearly It was confusing at the beginning. I am glad they set up a meeting to discuss it clearly More

by afarooq614 Verified Customer Verified Customer

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Have been going here since 2011 and have had no issues . Service is good and very helpful. Service is good and very helpful. More

by JMHRINEHART1 Verified Customer Verified Customer

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I just purchased a used vehicle and I certainly would recommend them. Go see Emilio if you are looking for a vehicle. Emilio was great to work with and made the process easy. recommend them. Go see Emilio if you are looking for a vehicle. Emilio was great to work with and made the process easy. More

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Fairly straightforward purchase process through this dealership. This is my third Civic bought from them. dealership. This is my third Civic bought from them. More

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I had an excellent experience with this dealership and my salesperson Emilio Silva was personable and efficient. All I am waiting for is the second key fob that I was promised. I would highly recommend this salesperson Emilio Silva was personable and efficient. All I am waiting for is the second key fob that I was promised. I would highly recommend this dealership to anyone! More

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I have no idea who javani rivera is. I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple fai I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple failure points in the sales process. Critical items include: 1. Financing team significantly understaffed. 2 hour rate after applying online. Sales team set inappropriate expectations on wait time and change order of which client up next (I called xx as sales manager did this within earshot of me 2. Dealer failed to work with insurance company to coordinate registration of car. Note I made the change in coverage and had to call to coordinate all paperwork after I got to the dealer to pick up the car 3. As paperwork was not completed on time I had to make a second trip the following day to pick up the car. Sales manager Kevin Eaton was engaged by salesperson Emilio Silva and made a reasonable atonement offer of all weather floor mats on day 1 of pickup attempts. When questioned why the mats were not in the car for day 2 of pickup the response was we need to order them (I’ll call you when they are in. I’m still awaiting that call Emilio and Kevin. 4. Dealer failed to share all lender options. This is a Fair Lending reg violation. More

by screen.sensory.0u Verified Customer Verified Customer

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I had very pleasant experience with the customer and sales team! Very professional and caring! I would recommend Silko to any potential customers who love Honda! sales team! Very professional and caring! I would recommend Silko to any potential customers who love Honda! More

by yang98luo Verified Customer Verified Customer

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Silko is a top notch auto dealer. 3rd new Honda for me. Customer service is there end game. Highly recommed 3rd new Honda for me. Customer service is there end game. Highly recommed More

by stacey.doherty3 Verified Customer Verified Customer

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