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Emilio Sepulveda

Overview Reviews (123) Inventory (428)

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Emilio Sepulveda

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Emilio Sepulveda

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.9

123 Reviews

Overview Reviews (123) Inventory (428)

Dealership Experience

5 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English

Spanish

4.9

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Emilio Sepulveda

March 23, 2025

Dealership Rating

Employee Rating

Emilio Sepulveda truly takes excellent care of me every time I need anything! Very knowledgeable, efficient and personable! time I need anything! Very knowledgeable, efficient and personable! More

by ysansone

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Findlay Toyota responded

Ysanone, Thank you for sharing your experience with us and mentioning Emilio Sepulveda's name . We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 16, 2025

Dealership Rating

Employee Rating

Mr. Sepulveda's professional and courteous service was outstanding. Keep up the good work! Dave Gleen in sales is also great. outstanding. Keep up the good work! Dave Gleen in sales is also great. More

by SANDIEGO818

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Glenn

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Mar 19, 2025 -

Findlay Toyota responded

Sandiego818, Thank you for sharing your experience with us. We're glad that Mr. Sepulveda was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 14, 2025

Dealership Rating

Employee Rating

Emilio has been my advisor for a long time. Appreciate him. Always keeps me informed. Appreciate him. Always keeps me informed. More

by CAAJEMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2025 -

Findlay Toyota responded

Caajeman, Thank you for your feedback. We’re glad to know that you have had a long relationship with your advisor Emilio, he's one of our best! .Your satisfaction is our top priority, and we look forward to servicing your vehicle again in the future. Thanks for stopping by .

March 03, 2025

Dealership Rating

Employee Rating

Always get great service! Very friendly, kind and helpful. Love the coffee bar that's a must have hehe Very friendly, kind and helpful. Love the coffee bar that's a must have hehe More

by JODI_VECCHIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Findlay Toyota responded

Jodi, Thank you for the 5 star review. We're glad that our staff was friendly and helpful and that you enjoyed our delicious and fresh coffee bar. We look forward seeing you again soon.

March 03, 2025

Dealership Rating

Employee Rating

Emilio is an excellent representative always spot on with his service, personality and care for his customers his service, personality and care for his customers More

by Debbie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Findlay Toyota responded

Debbie, Thank you for feedback and mentioning Emilio's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 02, 2025

Dealership Rating

Employee Rating

Took care of my repair needs quickly with same day service. Love the uber service to and from the dealership. service. Love the uber service to and from the dealership. More

by CHRIS.MUGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2025 -

Findlay Toyota responded

Chris, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

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Employee Rating

Ricardo was professional, friendly, and he was able to get my service done quickly. Thanks! get my service done quickly. Thanks! More

by KARRI.HOLYAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Stanley, Xavier Walker

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Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Dealership Rating

Employee Rating

Went to Toyota to exchange a battery that was still under warranty. I was told to pay 50% for battery with a 84 month warranty. My battery die after 3 years of use. I was under the impression that the batt warranty. I was told to pay 50% for battery with a 84 month warranty. My battery die after 3 years of use. I was under the impression that the battery would be exchanged free of charge because of the warranty. I am not happy with Toyota. More

by RSORIA2

Verified Customer

Service Time

Service Communication

Recommend Dealer

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Mar 05, 2025 -

Findlay Toyota responded

Rsoria, Thank you for your feedback. We're sorry for any miscommunication regarding your battery. We have notified your service advisor who will be reaching out to you to discuss the warranty on your 3 yr old battery. If you have any questions, please contact our Customer Relations Manager : Kellyt@findlayauto.com

March 02, 2025

Dealership Rating

Employee Rating

Excellent service both on the phone and in person I was very impressed with all the staff very impressed with all the staff More

by Winn2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2025 -

Findlay Toyota responded

February 25, 2025

Dealership Rating

Employee Rating

The service is very good, I am very busy, I only have one day off and my time is very precious and it is a relief for me that when I need a service for my car I always receive excellent service in a timely m day off and my time is very precious and it is a relief for me that when I need a service for my car I always receive excellent service in a timely manner. More

by NADIAHOPE7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Campuzano

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Feb 26, 2025 -

Findlay Toyota responded

Thank you for your kind words! We appreciate your support and are glad that we were able to meet your expectations. See you again soon.

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