Emiliano Serrano
Sales & Leasing Consultant
Jacobs Mitsubishi Wesley Chapel
5305 Eagleston Blvd
Wesley Chapel, FL 33544
Industry Experience
3 yrs, 2 mos
Languages Spoken
Spanish
44 Reviews
Write a Review44 Reviews of Emiliano Serrano
December 28, 2024
Fast and efficient. They worked a great deal for me for exactly what I needed. Greatly appreciated They worked a great deal for me for exactly what I needed. Greatly appreciated More
Other Employees Tagged: Manny Mantilla, Mike Brack, David Caquias, Christopher Mordan
December 12, 2024
Great customer service and the attention to detail from the staff from tart to finish. the staff from tart to finish. More
Other Employees Tagged: Ray Sousa, Sandy Diaz, Jeremy Pohl, Ifeanyi Obi, Manny Mantilla, Pavel Zhukov, Mike Brack, David Caquias, Christopher Mordan
October 22, 2024
Great experience. The staff was warm and inviting. Many staff members came out to congratulate me on my purchase! The staff was warm and inviting. Many staff members came out to congratulate me on my purchase! More
Other Employees Tagged: Pavel Zhukov , Thomas Bush
October 19, 2024
I was taken advantage of for sure. Was sold the legal highest Apr for a used car. Was sold the legal highest Apr for a used car. More
Other Employees Tagged: Pavel Zhukov
September 18, 2024
The dealership employees were very helpful especially ifeanyi obi, Mr obi assisted me the whole way and help me in every way that I could be helped out , in so thankful for him , he made the process very ifeanyi obi, Mr obi assisted me the whole way and help me in every way that I could be helped out , in so thankful for him , he made the process very easy and gave me an incredible experience, i do see myself coming back a lot more to get future vehicles. More
Other Employees Tagged: Ifeanyi Obi, Manny Mantilla , Lilly Aicher, Jonathan Quiles
September 17, 2024
Me sentí muy segura en este concesionario y en la compra excelente servicio y muy complacida con todos excelente servicio y muy complacida con todos More
Other Employees Tagged: Jeremy Pohl, Manny Mantilla
August 29, 2024
Amazing customer service, service advisor Justin was very Knowledgeable and helpful. Definitely a great experience. Thank you Knowledgeable and helpful. Definitely a great experience. Thank you More
Other Employees Tagged: Ray Sousa, Sandy Diaz, Jeremy Pohl, Ifeanyi Obi, Manny Mantilla, Pavel Zhukov , Lilly Aicher, Jonathan Quiles, Justin
August 16, 2024
They were having some difficulty with a new computer system in the finance dept and so it took a good couple of hours to purchase the car which we are not used to. They had a certain car that we wanted. system in the finance dept and so it took a good couple of hours to purchase the car which we are not used to. They had a certain car that we wanted. It was a fair price and they were all very nice in there… They sell cars old-school way…”negotiate/what payment do you want to be at” and back and forth with the paper to the manager. More
Other Employees Tagged: Jeremy Pohl
June 15, 2024
Could not have been easier and everyone was so courteous and nice to me — not like the old adversarial roles when trying to buy a car. I did the whole thing online and never had to leave my home. and nice to me — not like the old adversarial roles when trying to buy a car. I did the whole thing online and never had to leave my home. More
Other Employees Tagged: Ray Sousa, Sandy Diaz, Jeremy Pohl , Richard Bowen
June 14, 2024
I bought a 2018 Mercedes S560. My salesman was very nice, Emilio. However there was a rock chip in the windshield that was not disclosed before I drove over 4 hours to buy the ca My salesman was very nice, Emilio. However there was a rock chip in the windshield that was not disclosed before I drove over 4 hours to buy the car. They did agree to reduce the price by $500 for that which was good. The issues came after the sale. Since I already had a check from my credit union for initial amount they owed me the $500 plus some extra on the sales tax they had miscalculated. Total owed back to me was just over $600. Well here it is June 14 and I bought the car April 5th and still no check. In addition although they had the check from my credit Union and I told the name of the credit union they sent the title to a different credit union so we still have no title. Repeated calls don't seem to get it fixed. I waited this long to write the review hoping they would fix these issues but finally got tired of waiting. 2 months and counting with no title and no check for the amount they owe me. One lady actually called and said they didn't owe me the full amount as they miscalculated the sale tax and didn't owe me as much but when I went back to the bill of sale they had actually charged me more than the 7% for my area. More
Other Employees Tagged: Sandy Diaz